John Wolfgram
Cottage Grove,MN
Summary
Experienced and results-driven manager with a strong background in retail operations, sales, team leadership, customer acquisition, customer service, and business ownership. Proven ability to lead teams, control costs, manage vendors, improve operations, and drive sales and business growth. Hands-on leader focused on customer satisfaction, employee development, and profitability.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Assistant General Manager
Menards
Stillwater, MN
12.2020 - Current
- Manage, coach, and develop a large team of department managers and associates while maintaining high standards of performance and accountability.
- Oversee daily sales, merchandising, inventory, staffing, scheduling, and customer service operations.
- Recruit, interview, hire, train, and retain employees while developing future leaders within the organization.
- Analyze sales reports, labor metrics, expenses, and other key performance indicators to make informed business decisions.
- Oversee all store facility needs, including maintenance, repairs, safety, cleanliness, and building operations. Working with outside Service vendors and contractor to ensure proper completion of services.
Part Owner
Wolfgram Concrete
Cottage Grove, Minnesota
06.2020 - Current
- Managed projects from initial customer consultation and estimating through scheduling, execution, completion, and final billing.
- Prepared project estimates, bids, material requirements, labor projections, and pricing to maintain profitable projects.
- Developed and maintained strong relationships with residential, commercial, and contractor customers, generating repeat business and referrals.
- Negotiated pricing and contracts with customers, suppliers, subcontractors, and vendors.
Yard/Receiving Manager
Menards
Maplewood, mn
08.2019 - 12.2020
- Maintained accurate records of incoming shipments and inventory levels
- Supervised a team of 20+ workers responsible for unloading, sorting and stocking merchandise.
- Managed daily operations to ensure exceptional guest experiences and satisfaction.
Floorcoverings Manager
Menards
Maplewood, mn
03.2018 - 08.2019
- Managed daily department operations to enhance customer satisfaction and service quality.
- Prepared quotes and estimates for flooring projects based on customer specifications.
- Trained new team members on product knowledge and sales techniques for success.
- Met all sales and P&L goals while managing department.
Assistant Yard/Receiving Manager
Menards
Maplewood, MN
06.2017 - 03.2018
- Managed incoming shipments and ensured accurate inventory control.
- Oversaw receiving and yard team to maintain efficient workflow in the department.
Outside Yard Team Member
Menards
Maplewood, mn
07.2014 - 06.2017
Education
High School Diploma -
Sacred Heart
MaplewoodSkills
- General Operations Management
- Team Leadership & Employee Development
- Hiring, Training & Performance Management
- Facilities & Maintenance Oversight
- New Customer Acquisition
- Customer Relationship Management
- Conflict Resolution
- P&L Management
- Sales Growth
- Results-Oriented Sales
Certification
- Eagle Scout
Timeline
Assistant General Manager
Menards
12.2020 - Current
Part Owner
Wolfgram Concrete
06.2020 - Current
Yard/Receiving Manager
Menards
08.2019 - 12.2020
Floorcoverings Manager
Menards
03.2018 - 08.2019
Assistant Yard/Receiving Manager
Menards
06.2017 - 03.2018
Outside Yard Team Member
Menards
07.2014 - 06.2017
High School Diploma -
Sacred Heart