John Wray
Panama City Beach,FL
Summary
Police Officer with over 11 years of service enforcing rules and authority for good of all citizens. Over 5 years supervisory experience supervising as many as 20 people at a time. Excellent record of promotion and recognition for going beyond call of duty. Supervisor on the narcotics unit. Have taken classes on prescription drug use/abuse. As well as extensive experience in the field. I also have valuable sales and customer service experience with attention to detail.
Overview
13
13
years of professional experience
Work History
Police Officer
Bay County Panama City Beach International Airport
Airport Police , Florida
07.2022 - Current
- Investigated and reported crimes, accidents, offenses and damage to property.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Issued traffic citations and electronic tickets for violations of traffic laws.
- Determined appropriate course of criminal prosecution by analyzing and evaluating information.
- Assisted HSI in narcotic investigations.
- Worked with investigations team to surveil and capture offenders for possession and distribution of illegal narcotics and prescription drugs.
Sales Associate
Porsche Of Destin
Destin , FL
09.2021 - 06.2022
- Provided positive first impressions to welcome existing, new and potential customers.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Completed registration paperwork and sales documentation.
- Prepared purchased vehicles and completed final delivery checks.
- Answered telephone and email inquiries from potential customers.
- Made Salesman of the month two time.
Real Estate Agent
Keller Williams
Panama City Beach, FLORIDA
09.2020 - 08.2021
- Generated leads for sales and rental properties through cold calls and referrals.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Assisted clients in financial planning for purchase.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated contracts on behalf of clients.
- Presented purchase offers to sellers for consideration.
Sales Associate
Wyndham Vacation Ownership
Panama City Beach, FLORIDA
05.2018 - 08.2020
- Promoted to senior sales associate. Worked both front line and in-house sales. I'm familiar with the sales process and steps to complete the sale. I know what it takes and the type of personality that exceeds in vacation ownership sales.
- Provided excellent customer service to cultivate loyalty and satisfaction.
- Assisted customers by answering questions and fulfilling requests.
- Engaged with customers to effectively build rapport and lasting relationships.
- Guided sales prospects on resort property tours and followed up with targeted sales presentations.
- Developed top-tier negotiating skills and turned customer objections into sales opportunities.
- Displayed high-level expertise with vacation and timeshare sales techniques and industry regulations.
- Cultivated mutually beneficial client relationships and maintained communication via phone and email.
- Maintained client lead database and consistently updated information to keep data current.
- Mentored less-experienced coworkers in timeshare industry sales techniques and customer service practices.
Police Officer
City Of Panama City
Panama City , FL
07.2009 - 03.2018
- Sorted, organized and eliminated tips on daily basis to keep open investigations moving forward.
- Policed assigned areas to check homes, businesses and public roads for signs of disturbance.
- Oversaw criminal cases, coordinated investigations and prepared evidence and investigators for court cases.
- Trained team members on agency processes, court procedures and investigation strategies.
- Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
- Delivered calm, professional testimony to support case evidence, establish timelines and offer law enforcement expertise.
- Gathered facts from interviews of suspects, witnesses and complainants.
- Established accuracy and standardization across investigation procedures.
- Obtained and served search warrants related to ongoing cases.
- Worked undercover operations as buyer or dealer to uncover criminal activities and gather evidence for cases.
- Wrote detailed reports outlining case findings for internal files and legal purposes.
- Collected witness statements and identified persons of interests.
- Supervised several people in different departments at the same time.
Education
Florida Law Enforcement Certificate - Criminal Justice
Gulf Coast State College
Panama City, FL06.2007
High School Diploma -
J.R. Arnold High School
Panama City Beach, FL03.2003
Skills
- Verbal and Written Communication
- Problem Solving
- Legal Procedures
- Teamwork
- Self starter
- Energy and Physical Stamina
- Wholesale Ordering
- Cash Register Operation
- Organization and Prioritization
- Medication Documentation
- Answering and Routing Calls
- Chemical Handling
- Drug Utilization Review
- Drug Inventory Management
- Pharmaceutical Preparation
- Drug Storage Procedures
- Payment Processing
- Confidentiality and HIPAA
Timeline
Police Officer
Bay County Panama City Beach International Airport
07.2022 - Current
Sales Associate
Porsche Of Destin
09.2021 - 06.2022
Real Estate Agent
Keller Williams
09.2020 - 08.2021
Sales Associate
Wyndham Vacation Ownership
05.2018 - 08.2020
Police Officer
City Of Panama City
07.2009 - 03.2018
Florida Law Enforcement Certificate - Criminal Justice
Gulf Coast State College
High School Diploma -
J.R. Arnold High School