John young
Eastman Kodak Company
Webster,NY
5
years of professional experience
Detail oriented team player with a knack for making things work through constructive criticism and learning as much as i can about my position. i pride myself on productive communication due to my education within the English department of Nazareth University. i believe that by me doing my job correctly and trying to learn as much as i can boosts those around me, and the attitude that i bring into the work place has the power to make those around me more productive in their tasks.
Work History
Product Converting Operator
4 Months- Monitored quality control processes to maintain product standards and minimize defects.
- Conducted routine maintenance on equipment to enhance reliability and reduce downtime.
- Assisted in inventory management by tracking material usage and reporting discrepancies accurately.
- Ensured compliance with safety regulations and company policies during daily operations consistently.
- Adapted quickly to changes in specifications or materials, ensuring seamless continuation of production activities.
- Ensured timely completion of projects by consistently meeting deadlines while maintaining high-quality standards.
Team Lead
2 Years 3 Months- Trained and mentored team members on customer service standards and operational procedures.
- Implemented process improvements to enhance efficiency in service delivery and team coordination.
- Conducted regular performance evaluations and provided constructive feedback to staff members.
- Supervised daily operations to ensure smooth workflow and optimal guest experiences.
- Resolved customer complaints promptly, maintaining high levels of guest satisfaction and loyalty.
- Collaborated with management to develop strategic initiatives for increasing customer satisfaction.
Crew Member
1 Year 2 Months- Delivered exceptional customer service by assisting patrons with ticket purchases and inquiries.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Collaborated with team members to optimize workflow during peak hours, enhancing operational efficiency.
- Maintained cleanliness and organization of theater environments, ensuring adherence to safety standards.
- Trained new crew members on operational procedures and customer service best practices.
- Implemented inventory management practices, ensuring availability of concession items during busy screenings.
Education
High School Diploma
Associate of Arts - English Education
Skills
Raw material handling
Training and mentoring
Continuous improvement mindset
Conflict resolution
Team collaboration
Safety protocol adherence
Teamwork
Teamwork and collaboration
Problem resolution
Packaging experience
Attention to detail
Problem resolution
Multitasking
Reliability
Timeline
Product Converting Operator
Eastman Kodak Company
06.2026 - CurrentRead More
Team Lead
American Multi-Cinema
07.2022 - 10.2024Read More
Crew Member
Cinemark Tinseltown
07.2021 - 09.2022Read More
Lighthouse Christian Academy
High School Diploma
Read More
Nazareth University
Associate of Arts from English Education
Read More