John Zarcone
Putnam Valley,NY
Summary
Results-driven Planning Assistant recognized for exceptional productivity and efficient task execution. Expertise in strategic planning, project coordination, and data analysis. Proven ability to collaborate effectively, solve problems, and adapt to changing circumstances, ensuring timely project delivery that meets client expectations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Discharge Planning Assistant
Four Winds Hospital
Katonah, NY
08.2022 - Current
- Guided patients and families through discharge process, ensuring clarity and compassion during transitions.
- Coordinated outpatient care plans with therapists, nurses, and clinical staff, facilitating seamless discharges for patients.
- Scheduled appointments and communicated with external providers to ensure continuity of care.
- Cultivated relationships with treatment providers, enhancing patient placement outcomes and support.
- Managed high-volume phone communications and documentation with meticulous attention to detail.
Mentor
Successful Learning Center
Pleasantville, NY
02.2020 - 07.2022
- Facilitated emotional regulation, peer interaction, and confidence building among students
- Collaborated with staff to monitor student progress and adjust support strategies
- Developed social, academic, and life skills in students with learning disabilities
- Created structured, college-style learning environment to enhance student engagement
Sales Associate
Pier 1 Imports
Mohegan Lake, NY
09.2016 - 01.2019
- Delivered exceptional customer service by resolving inquiries and enhancing satisfaction in high-pressure retail settings.
- Coordinated merchandising and furniture setup to enhance store presentation and elevate customer experience.
- Oversaw shipment processing and inventory tasks to maintain accurate stock levels and ensure timely product availability.
Receptionist
Law Firm of John M. Zarcone Jr. Esq
Putnam Valley, NY
09.2011 - 01.2019
- Managed scheduling, phone communication, and client intake
- Organized filing systems and maintained office organization for efficient workflow
- Assisted with financial transactions, ensuring accurate processing of deposits and withdrawals
Education
Bachelor's degree - Applied Psychology
Pace University
Pleasantville, NY12.2020
Associate - Liberal Arts: Humanities
Westchester Community College
Valhalla, NY01.2016
High school or equivalent -
Putnam Valley High school
Putnam Valley, NY06.2012
Master of Arts - Social Work
Fordham University
Bronx, NYSkills
- Healthcare expertise
- Developmental disabilities knowledge
- Personal assistance
- Data reporting
- Organizational skills
- Office administration
- Google Workspace
- Microsoft Office
- Adobe Acrobat proficiency
- Analytical skills
- Time management strategies
- Communication skills
- Writing proficiency
- Mentoring and coaching
- Student engagement
Certification
- CPR Certification
- Driver's License
Timeline
Discharge Planning Assistant
Four Winds Hospital
08.2022 - Current
Mentor
Successful Learning Center
02.2020 - 07.2022
Sales Associate
Pier 1 Imports
09.2016 - 01.2019
Receptionist
Law Firm of John M. Zarcone Jr. Esq
09.2011 - 01.2019
Bachelor's degree - Applied Psychology
Pace University
Associate - Liberal Arts: Humanities
Westchester Community College
High school or equivalent -
Putnam Valley High school
Master of Arts - Social Work
Fordham University