John Zielinski

IT Project & Support Lead

• Bachelor of Science, Business Administration - University of New Haven, West Haven, Ct.
• IBM technical courses.
• Project Management Courses
• PMI Member

• Gainwell Technologies, 06/01/23, 11/01/23, IT Project Manager, Delivered reliable steady-state support for Maine's Medicaid program, ensuring consistent and uninterrupted service delivery for critical healthcare access., Led the implementation of robust disaster recovery protocols for Maine Medicaid on AWS servers, safeguarding critical healthcare data and ensuring program continuity in the event of unforeseen disruptions.
• Infosys, 06/01/22, 06/01/23, Technical Delivery Manager (TDM), Provided steady state support for one of the company’s clients. Had daily stand-up meetings so everyone is aware of any issues. Managed the upgrade of CA-7 software to the latest version on their z/OS system., Worked with business partners on software/hardware changes. On call for support of client’s mainframe systems. Managed the move of some applications to AWS., Responsible for troubleshooting problems that may happen with the customer’s mainframe applications. Planned and coordinated mainframe software upgrades. Trained and coached the new team members.
• IBM, 05/01/21, 06/01/22, Mainframe Migration Manager, Worked with customers and IBM SMEs to migrate to IBM software from other software vendors., Managed software upgrade success via detailed Microsoft project plans, proactive IBM/customer SME engagement, and streamlined weekend migration execution.
• Ensono, 01/01/19, 08/01/20, IT Manager – Mainframe Transition, Facilitated seamless knowledge transfer for new mainframe clients through close collaboration with project managers and technical teams, ensuring timely onboarded clients and maximized value of Ensono partnerships., Led transitions of services for Mainframe client’s in-house IT into Ensono support. worked as a liaison to the client during the transition and aligned Ensono resources with the client’s own IT staff., Created migration project plans. Held daily meetings with the Ensono SMEs and customers. Clients: US Foods, Eddie Bauer, Fortitude, Global Atlantic, State of Arkansas, Stone River.
• IBM, 01/01/10, 12/01/18, IT Project Manager, Developed comprehensive project plans for transitioning clients to IBM data centers, ensuring efficient and coordinated migrations., Maintained issues and risks and ensured that they were resolved. Worked with software vendors to get license keys for non IBM software. Reported status to IBM management on transition projects., Cleveland Clinic: Transitioned their IT support to IBM. Bombardier: Transitioned to IBM data center in Canada. Desjardins, Canada: transitioned to IBM support. Bank of Nova Scotia (BNS) - Transitioned BNS to IBM Data Center in Canada. Michelin: Relocated the Greenville, SC data center to IBM France., AES: Upgraded their mainframe hardware at both locations and created their disaster recovery on each other’s mainframe hardware.