Johna Rigby
Nicholls,Georgia
Summary
Devoted future phlebotomist possessing expertise in patient care, infection control, and blood specimen processing.
Overview
1
1
year of professional experience
Work History
Associate
Carver's Drug
Alma, GA
08.2025 - Current
- Performed cash register functions accurately and efficiently.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Maintained positive working relationship with fellow staff and management.
- Organized backroom areas to maintain a clean and organized work environment.
Internship Student
Satilla Rheumatology
Waycross, Georgia
10.2025 - 12.2025
- Worked well in team environment as well as independently.
- Worked with teams to support goals and build experience.
- Shadowed staff and learned advanced work.
- Maintained positive working relationship with fellow staff and management.
- Collected blood samples from patients using appropriate phlebotomy techniques.
- Maintained a clean and organized work area in compliance with safety standards.
- Assisted patients in understanding the blood draw process and alleviating concerns.
- Processed and labeled specimens accurately for laboratory analysis.
- Followed infection control protocols to prevent contamination during procedures.
- Coordinated with medical staff to ensure proper patient care and support.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Adhered to HIPAA guidelines regarding patient privacy.
- Performed venipuncture and other blood collection procedures according to established standards.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Provided excellent customer service while interacting with patients.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Processed samples accurately and efficiently.
- Prepared and packaged specimens for courier transport.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Monitored inventory levels of supplies used in phlebotomy services.
- Ensured compliance with federal regulations governing laboratory procedures.
- Provided assistance to clinical staff during patient visits.
- Demonstrated proficiency in using a variety of collection techniques and equipment.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
- Maintained patient comfort and safety throughout the phlebotomy process.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Offered snacks and beverages to blood and plasma donors to maintain proper sugar levels.
Associate
The Glow Studio
Alma, Georgia
06.2025 - 10.2025
- Assisted clients in selecting services and products based on individual needs.
- Maintained cleanliness and organization of salon equipment and workstations.
- Provided excellent customer service to enhance client satisfaction and retention.
- Greeted customers and provided excellent customer service.
- Ensured compliance with health codes regarding sanitation standards at all times.
- Recommended retail products to customers based on their individual needs.
- Answered phones and scheduled appointments for clients.
- Ensured compliance with safety policies and procedures at all times.
- Maintained a clean work station by sanitizing equipment and tools between clients.
- Developed strong relationships with regular customers through exceptional customer service skills.
- Collected payments from clients following completion of service.
- Checked out customers promptly upon completion of services rendered.
- Sanitized tools, followed safety standards and kept salon clean and safe.
- Collected payment from customers and scheduled next appointments.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Responded to customer inquiries by phone, email, and in person.
- Operated cash registers to receive payments from patrons.
Education
Phlebotomy
Coastal Pines Technical College
Waycross, GA01-2026
Coastal Pines Technical College
Waycross, GASkills
- Patient care and infection control
- Phlebotomy techniques
- Customer service and support
- Team collaboration
- Blood specimen processing
Timeline
Internship Student
Satilla Rheumatology
10.2025 - 12.2025
Associate
Carver's Drug
08.2025 - Current
Associate
The Glow Studio
06.2025 - 10.2025
Phlebotomy
Coastal Pines Technical College
Coastal Pines Technical College