John Andrew Southerland
Inlet Beach,FL
Overview
9
9
years of professional experience
Work History
ScareActor
Universal Orlando Resort
08.2025 - 11.2025
- Awarded Scare Actor of the Year
- Crafted immersive storytelling and interactive performances to captivate guests.
- Adjusted performances in real-time according to audience reactions.
- Coordinated with team members to enhance show atmosphere and guest experience.
- Followed safety protocols to ensure guest and actor safety during events.
Gate Attendant, Server, F&B Supervisor, Bartender
WaterColor Beach Club
Santa Rosa Beach, Florida
02.2019 - 07.2025
- Monitored guest arrivals and departures at WaterColor Beach Club entrance.
- Provided informed recommendations on liquor, beer, and wine to assist customers in making choices.
- Executed efficient service strategies to handle high customer volumes effectively.
- Serving guests on a pool deck while having proficient knowledge of menu items
- Communicated operational needs, guided and supported team, oversaw daily operations to ensure smooth service.
Barback
Fish Out of Water
09.2023 - 03.2024
- Supported bartenders in drink preparation and managed inventory to maintain seamless operations.
- Managed ice levels and replenished garnishes for efficient drink production.
- Restocked supplies, ensuring timely availability of glassware and ingredients.
- Ensured cleanliness and organization of bar area during peak service hours, enhancing customer experience.
- Monitored equipment functionality and reported maintenance needs to prevent service interruptions.
Disney College Program Intern
Walt Disney World
Orlando, Florida
01.2022 - 05.2022
- Assisted guests with inquiries and provided exceptional service throughout the resort.
- Delivered quality service at walk-up counter while efficiently managing high guest volume
- Prepared, mixed, baked, fried, and cut daily meals for guests in a high-volume kitchen
- Managed inventory and stocked merchandise in retail locations throughout the resort.
- Maintained cleanliness and organization in public areas to enhance guest satisfaction.
Food Runner
WaterSound Beach Club
05.2017 - 02.2019
- Delivered food and beverages promptly to guests throughout the dining area.
- Kept expo line stocked, facilitating timely service for over 200 daily orders
- Collaborated with front-of-house and back-of-house staff to ensure smooth operations
- Coordinated with kitchen staff to maintain accuracy in order delivery.
- Maintained cleanliness of dining areas and service stations during shifts.
- Followed health and safety guidelines to ensure safe food handling practices.
Education
Associate of Science - Hospitality And Tourism Management
Valencia College
Orlando, FL05-2027
H.S. Diploma -
JR Arnold High School
Panama City Beach05.2021
Skills
- Bar operations
- Food safety
- Customer service
- Cash handling experience
- Inventory management
- Micros software
- Jonas software
- Office programs
- Effective communication
- Strong work ethic
Awards
Awarded Scare Actor of the Year
Timeline
ScareActor
Universal Orlando Resort
08.2025 - 11.2025
Barback
Fish Out of Water
09.2023 - 03.2024
Disney College Program Intern
Walt Disney World
01.2022 - 05.2022
Gate Attendant, Server, F&B Supervisor, Bartender
WaterColor Beach Club
02.2019 - 07.2025
Food Runner
WaterSound Beach Club
05.2017 - 02.2019
Associate of Science - Hospitality And Tourism Management
Valencia College
H.S. Diploma -
JR Arnold High School