Overview
Work History
Education
Skills
Awards
Timeline
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John Andrew Southerland

Inlet Beach,FL

Overview

9
9
years of professional experience

Work History

ScareActor

Universal Orlando Resort
08.2025 - 11.2025
  • Awarded Scare Actor of the Year
  • Crafted immersive storytelling and interactive performances to captivate guests.
  • Adjusted performances in real-time according to audience reactions.
  • Coordinated with team members to enhance show atmosphere and guest experience.
  • Followed safety protocols to ensure guest and actor safety during events.

Gate Attendant, Server, F&B Supervisor, Bartender

WaterColor Beach Club
Santa Rosa Beach, Florida
02.2019 - 07.2025
  • Monitored guest arrivals and departures at WaterColor Beach Club entrance.
  • Provided informed recommendations on liquor, beer, and wine to assist customers in making choices.
  • Executed efficient service strategies to handle high customer volumes effectively.
  • Serving guests on a pool deck while having proficient knowledge of menu items
  • Communicated operational needs, guided and supported team, oversaw daily operations to ensure smooth service.

Barback

Fish Out of Water
09.2023 - 03.2024
  • Supported bartenders in drink preparation and managed inventory to maintain seamless operations.
  • Managed ice levels and replenished garnishes for efficient drink production.
  • Restocked supplies, ensuring timely availability of glassware and ingredients.
  • Ensured cleanliness and organization of bar area during peak service hours, enhancing customer experience.
  • Monitored equipment functionality and reported maintenance needs to prevent service interruptions.

Disney College Program Intern

Walt Disney World
Orlando, Florida
01.2022 - 05.2022
  • Assisted guests with inquiries and provided exceptional service throughout the resort.
  • Delivered quality service at walk-up counter while efficiently managing high guest volume
  • Prepared, mixed, baked, fried, and cut daily meals for guests in a high-volume kitchen
  • Managed inventory and stocked merchandise in retail locations throughout the resort.
  • Maintained cleanliness and organization in public areas to enhance guest satisfaction.

Food Runner

WaterSound Beach Club
05.2017 - 02.2019
  • Delivered food and beverages promptly to guests throughout the dining area.
  • Kept expo line stocked, facilitating timely service for over 200 daily orders
  • Collaborated with front-of-house and back-of-house staff to ensure smooth operations
  • Coordinated with kitchen staff to maintain accuracy in order delivery.
  • Maintained cleanliness of dining areas and service stations during shifts.
  • Followed health and safety guidelines to ensure safe food handling practices.

Education

Associate of Science - Hospitality And Tourism Management

Valencia College
Orlando, FL
05-2027

H.S. Diploma -

JR Arnold High School
Panama City Beach
05.2021

Skills

  • Bar operations
  • Food safety
  • Customer service
  • Cash handling experience
  • Inventory management
  • Micros software
  • Jonas software
  • Office programs
  • Effective communication
  • Strong work ethic

Awards

Awarded Scare Actor of the Year

Timeline

ScareActor

Universal Orlando Resort
08.2025 - 11.2025

Barback

Fish Out of Water
09.2023 - 03.2024

Disney College Program Intern

Walt Disney World
01.2022 - 05.2022

Gate Attendant, Server, F&B Supervisor, Bartender

WaterColor Beach Club
02.2019 - 07.2025

Food Runner

WaterSound Beach Club
05.2017 - 02.2019

Associate of Science - Hospitality And Tourism Management

Valencia College

H.S. Diploma -

JR Arnold High School
John Andrew Southerland