John Ashton Sumner

My name is Ashton Sumner. I'm a Jacksonville native. I've been in a wheelchair for just over 20 years now due to a car accident in 2004. Since then I've made remarkable achievements. I first started sales at a local AT&T store in 2017. A few years later I moved to my first job selling cars. Adaptable: I have a proven record of being able to adapt to perform tasks most wouldn't attempt, such as refining the sales process around my physical limitations with outside of the box solutions that keep the sales process just as streamlined as someone without the same limitations. I make things work. Determination: I know what success takes. I've experienced both the greatest successes, and the harshest of losses and have learned what it takes to maintain success and have the will to do so. Sales: I know what it takes to get a deal done and understand the importance of each step, from introduction, to demonstration, soft close, negotiation, and delivery. I pride myself on making each part as easy as possible for all involved, which is why I have clients to this day spanning to my first dealer, asking where I am in order to purchase a vehicle from me. Customer Service: Just as important as the sales process, I have customer service experience outside of sales that has taught me how to manage tough situations and keep a level head. Taking care of the customer and building rapport from the first thing you say answering the phone, to the first handshake, all the way to after-sales support, and dealing with customer questions and complaints is the key to building a portfolio and keeping clients coming back for you and not just the product. I establish trust in me, not just the brand I sell.