Johnathan Avalos
Rosenberg
Summary
Hard-working with exceptional experience leading teams, delivering results and exceeding expectations. Proficient in administrative task and front desk operations. Highly adept in customer service, data entry and software skills. Possesses a solid understanding of health and wellness concepts, including familiarity with various exercise routines, equipment and training principles.
Overview
7
7
years of professional experience
Work History
Supervisor/Technician Of Production
JM Eagle Manufacturing Co
09.2019 - 01.2024
- Increased team productivity by implementing clear expectations for staff members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Maintained overall safe work environment with employee training and enforcement of safety procedures.
- Optimized system performance through thorough testing, analysis, and adjustments as needed.
- Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Receptionist
The Galleria Hair Salon
06.2017 - 07.2019
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Optimized front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Organized, maintained and updated information in computer databases.
Education
Cybersecurity Certificate - Information Technology
Texas State Technical College - Fort Bend
Rosenberg, TX11.2024
Skills
- Fitness Knowledge
- Microsoft Office/Data entry
- Customer service
- Complex Problem-Solving
- Goal-Oriented
- Communication
- Leadership Abilities
- Diligence
- Work Ethic
- Reliability
Hobbies
Engaging in regular physical activities
Even during weeks when I found myself working upwards of 60 hours, I always managed to carve out time for my workouts. My unwavering commitment to maintaining my physical health is a point of pride for me. Beyond the physical benefits, working out serves as a therapeutic escape, allowing me to find balance amidst life's demands.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Supervisor/Technician Of Production
JM Eagle Manufacturing Co
09.2019 - 01.2024
Receptionist
The Galleria Hair Salon
06.2017 - 07.2019
Cybersecurity Certificate - Information Technology
Texas State Technical College - Fort Bend
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