Johnathan Barber
Summary
Experienced United States Marine Corps veteran currently employed by Thompson Creek Window Company. Skilled in fostering effective communication among team members, clients, and leadership. Demonstrates a quality-driven and proactive approach with a comprehensive grasp of contract management, processes, and installation procedures. Known for maintaining a high level of discipline, accountability, and meticulous attention to detail.
Overview
17
17
years of professional experience
Work History
Senior Operations Manager
Thompson Creek Window Company
06.2018 - Current
- Managed employee-related issues encompassing labor, turnover and diversity.
- Prepared documents for internal and external audits.
- Responsible for improving key KPI metrics including customer satisfaction and completion rate.
- Optimized resource allocations to drive down cost of goods sold.
- Developed and maintained standard operating procedures for project management and service staff.
- Advanced knowledge of installation and service procedures for Windows, Doors, Siding, and Roofing.
Project Manager
Paul Davis Restoration
06.2016 - 03.2018
- Developed and initiated projects, including managing costs, schedule and performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Supervised several employees and as many as 20 temporary workers on multi level commercial emergencies.
- Certified by IICRC in carpet cleaning (CCT), water restoration (WRT), and in lead safe restoration (RRP).
- Coordinated with cross-functional teams to resolve project issues and mitigate risks
Shipping Supervisor
Supply Chain Engineering
10.2017 - 11.2017
- Served as warehouse shipping Supervisor for one of the largest hurricane relief efforts in US history.
- Supervised up to 12 forklift operators during peak warehouse hours.
- Enforced strict safety standards while optimizing forklift operator efficiency.
- Created, Organized, and Optimized Quality Control department.
- Performed Quality Control inspections on outbound shipments.
- Managed all night shipping and receiving warehouse operations to cover staffing shortfall.
Light Armored Vehicle Crewman
United States Marine Corps
05.2008 - 05.2016
- Trained for basic infantry as well as armored reconnaissance operations.
- Responsible for maintenance and operation of 14-ton armored vehicles.
- Ensured that all vehicles were properly maintained and ready to be used at all times.
- Served as gunner on lead vehicle of first platoon.
- Overseeing training and duties of Marines operating my vehicle.
- As gunner for lead vehicle, aid vehicle commander with navigation and communication systems.
- Deployed to Helmand Afghanistan in 09-10.
Education
Associate of Arts - Counter Terrorism Studies
American Military University
06.2017
No Degree - Reconnaissance Warfare
Advanced School of Infantry
01.2009
High School Diploma -
Robert E. Lee High School
06.2006
Skills
- Project planning and development
- Advanced Problem Solving
- Hiring and Onboarding
- Assessing risks
- Performance Analysis
- Motivational Leadership
- Customer Service
- Organization and Time management
- Project Manager Supervision
- KPI Tracking
- Verbal and Written Communication
- Process Improvement
Additional Information
- Certifications - Current Lead Safe Renovation, Repair, and paint certified (LSWP) and OSHA 30 Certification.
- Awards - Rifle Qualification (Expert), National Defense Service Medal, Global War on Terrorism Service Medal, Afghanistan Campaign Medal, NATO Service Medal, Combat Action Ribbon.
Timeline
Senior Operations Manager
Thompson Creek Window Company
06.2018 - Current
Shipping Supervisor
Supply Chain Engineering
10.2017 - 11.2017
Project Manager
Paul Davis Restoration
06.2016 - 03.2018
Light Armored Vehicle Crewman
United States Marine Corps
05.2008 - 05.2016
No Degree - Reconnaissance Warfare
Advanced School of Infantry
High School Diploma -
Robert E. Lee High School
Associate of Arts - Counter Terrorism Studies
American Military University
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