Johnathan Davis
Magna
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
6
6
years of professional experience
Work History
Automotive BDC Agent
Jerry Seiner Dealerships
12.2025 - Current
- Facilitated customer inquiries through phone and online channels, ensuring prompt responses.
- Developed rapport with customers to enhance service satisfaction and retention.
- Assisted in managing appointment scheduling for vehicle service.
- Coordinated follow-up communications to maintain customer engagement post-inquiry.
- Managed ordering of parts and accessories.
Game Developer and Community Manager
Subgrubs and Snazzards
01.2023 - Current
- Developed and implemented gameplay mechanics and art into a tabletop roleplaying game.
- Analyzed player feedback post-launch to inform updates and enhancements, continuously improving player satisfaction rates.
- Improved existing gaming engines and tools for better productivity.
- Created core adventure storylines, role-play mechanics and character biographies.
- Managed a substantially sized community of players.
Teen Life Coach
Utah Youth Village
04.2025 - 12.2025
- Facilitated individual and group coaching sessions to promote personal growth and self-discovery.
- Developed tailored action plans to address clients' specific challenges and goals.
- Implemented evidence-based strategies to enhance emotional resilience among youth clients.
- Mentored junior life coaches, providing guidance on best practices and client engagement techniques.
- Established strong rapport with clients, fostering trust and encouraging open dialogue in all interactions.
- Established strong rapport with clients, fostering trusting and supportive coaching relationships.
Seasonal Tax Preparer
Jackson Hewitt
11.2024 - 04.2025
- Prepared and filed individual tax returns ensuring compliance with federal and state regulations.
- Analyzed client financial documents to identify deductions and ensure accuracy in filings.
- Assisted clients in understanding tax liabilities and potential refunds through clear communication.
- Utilized tax preparation software to streamline filing processes and enhance efficiency.
- Analyzed financial records to verify accuracy of tax returns.
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
Stock Clerk and Cashier
Hale's Oil Co.
08.2020 - 09.2024
- Managed inventory levels to ensure timely restocking of general store wares.
- Assisted in training new staff on proper stocking procedures and safety protocols.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Processed incoming shipments and verified product accuracy against purchase orders.
- Organized storage areas to optimize space utilization and improve accessibility.
- Collaborated with team members to maintain a clean and safe working environment.
Education
High School Diploma -
Blue Peak Highschool
Tooele, UTSkills
- Goal-oriented mindset
- CRM proficiency
- Product knowledge
- Technical aptitude
- Networking
- Gameplay optimization
- Marketing and promotion
- Stocking
- Product organization
- Workplace cleanliness
- Stock rotation
- Shipping and receiving
Timeline
Automotive BDC Agent
Jerry Seiner Dealerships
12.2025 - Current
Teen Life Coach
Utah Youth Village
04.2025 - 12.2025
Seasonal Tax Preparer
Jackson Hewitt
11.2024 - 04.2025
Game Developer and Community Manager
Subgrubs and Snazzards
01.2023 - Current
Stock Clerk and Cashier
Hale's Oil Co.
08.2020 - 09.2024
High School Diploma -
Blue Peak Highschool