Johnathan Dixon
Lucama ,Nc
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Maintenance
Kenly 95 Petro
04 2022 - 09 2024
- Reviewed technical documentation to complete equipment maintenance and repair.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Maintained a safe working environment by adhering to safety guidelines and reporting hazards promptly.
- Collaborated with other departments to facilitate smooth operations, addressing maintenance concerns promptly.
- Ensured the longevity of machinery through meticulous care while following manufacturer''s recommendations.
- Checked for storm damage around property and contacted supervisor with findings.
- Maximized productivity with timely preventive maintenance, minimizing potential disruptions.
- Contributed to company-wide cost savings by repurposing spare parts when possible instead of purchasing new replacements.
- Demonstrated flexibility in handling emergency situations that required immediate attention outside standard working hours.
- Reduced downtime by troubleshooting and repairing mechanical issues swiftly and efficiently.
- Followed safety protocols to minimize workplace accidents.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Inspected and maintained equipment to keep items in top working condition.
- Operated varied hand and power tools to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Installed new locks, door handles, and door closers.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Kept grounds presentable by mowing, trimming bushes and irrigating.
Automotive Lube Technician
Valvoline Instant Oil
04 2021 - 04 2022
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Checked fluids, tires, and other systems as part of an on site inspection.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Greeted customers and answered questions about oil changes and other services.
- Delivered exceptional results under high-pressure situations while working on multiple vehicles simultaneously during peak service times.
- Increased repeat business by establishing rapport with customers through clear communication and explanation of services performed.
- Adhered to company policies and procedures, maintaining excellent quality control standards for all completed tasks.
- Maintained a clean and organized work environment for optimal efficiency and safety.
- Contributed to a positive customer experience by providing attentive service from start to finish during each appointment.
Parts Counter Person
NAPA Auto Parts - Genuine Parts
02 2012 - 04 2021
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Demonstrated expertise in identifying alternative parts options when specific items were unavailable or discontinued, saving time for both staff and clients alike.
- Assisted management in creating promotional materials highlighting special offers on select merchandise.
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Responded promptly to phone inquiries from customers seeking advice or assistance in selecting appropriate components.
- Processed customer orders accurately and efficiently, contributing to repeat business.
- Resolved customer complaints professionally, maintaining positive relationships with clients and fostering trust in the company''s services.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Attended trainings on new products and industry trends, increasing knowledge base and staying current within the field.
- Collaborated with team members to maintain a clean and organized workspace, promoting an efficient work environment.
- Compiled comprehensive orders for commercial accounts, ensuring accuracy while maximizing revenue potential for the business.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Educated customers on proper installation techniques and product usage, reducing returns or exchanges due to improper use.
- Contributed ideas during team meetings aimed at improving store operations and increasing profitability.
- Managed inventory effectively, ensuring availability of high-demand items for customers.
- Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Maintained clean and neat parts counter and sales floor.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Researched vehicles and parts via physical catalogs and electronic means.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Maintained extensive understanding of common problems and methods for repair.
- Stocked and managed stock of parts.
- Mixed vehicle paint matching OEM colors and custom colors based on customer needs.
Education
Diploma - General Education Studies
2006
Skills
- Problem solving ability
- Residential construction
- Troubleshooting skills
- Organized nature
- Blueprint and schematic understanding
- Mechanical expertise
- Equipment installation
- Plumbing
- Service-oriented mindset
- Hand and power tools
- Safety awareness
- Documentation
- [Equipment] safety procedures
Timeline
Maintenance - Kenly 95 Petro
04 2022 - 09 2024
Automotive Lube Technician - Valvoline Instant Oil
04 2021 - 04 2022
Parts Counter Person - NAPA Auto Parts - Genuine Parts
02 2012 - 04 2021
North Johnston High School - Diploma , General Education Studies