Johnathan Freeman
Auburn,NY
Summary
Dynamic and compassionate professional with a background at Rite of Passage Uta Halee Academy, adept in crisis management and youth mentoring. Excelled in fostering safe environments, reducing aggression through conflict resolution, and enhancing peer relationships. Skilled in verbal communication and emotional support, consistently achieving positive outcomes in challenging situations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Youth Counselor
Rite of Passage Uta Halee Academy
Omaha, NE
08.2024 - 02.2025
- Monitored youth behavior and offered guidance and support for positive change.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
- Documented detailed case notes efficiently, maintaining confidentiality while adhering to reporting protocols set forth by the organization.
- Provided crisis intervention and emotional support to youth.
- Managed crises effectively using de-escalation techniques, prioritizing safety while addressing the underlying emotional triggers for each incident.
Pest Control Technician
Greenix Pest Control
Middletown, DE
04.2023 - 07.2024
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Drove to customer residences and places of business to inspect for pests.
Education
High School Diploma - N/a
Smyrna High School
Smyrna, DE06.2011
Skills
- Team collaboration
- Self-care strategies
- Verbal and written communication
- Tactful communication
- Youth mentoring
- Individual counseling
- Youth advocacy
- Youth supervision
- Life skills training
- Crisis management
- Crisis intervention
- Career guidance
- Youth guidance
- Suicide prevention
- Paperwork and reporting
- Intervention support
- Learning disability awareness
- File and record keeping
- Emotional support
Certification
CPR/First Aid Certification
Timeline
Youth Counselor
Rite of Passage Uta Halee Academy
08.2024 - 02.2025
Pest Control Technician
Greenix Pest Control
04.2023 - 07.2024
High School Diploma - N/a
Smyrna High School