Johnathan Gomez
Adelanto,CA
Summary
Accurate, assertive and adaptable Individual who can effectively multi-task in challenging situations and meet critical deadlines.
Results-oriented sales professional, prepared to drive growth and efficiency in route-based sales. Proven ability to manage customer accounts and deliver consistent service excellence. Known for strong collaboration, adaptability, and focus on achieving team goals.
Professional and experienced sales representative prepared to excel in this role. Strong focus on team collaboration and achieving results with flexible approach to changing needs. Skilled in customer relationship management, route planning, and inventory control. Reliable and results-driven, ensuring client satisfaction and business growth.
Overview
15
15
years of professional experience
Work History
Route Sales Representative
Frito-Lay
Victorville, CA
07.2023 - 02.2026
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Managed product inventory levels, ensuring optimal stock availability for customers.
- Conducted route planning to maximize efficiency and minimize delivery times.
- Developed strong relationships with clients, enhancing customer loyalty and satisfaction.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Maintained positive relationships with customers to promote continued business opportunities.
- Took part in over 120 developments resetting stores to schematic and helping increase sales volume .
Sales Agent
Topflight Assistance Credit Repair
San Bernardino, CA
09.2018 - 05.2022
- Developed tailored credit repair strategies for clients, enhancing financial literacy and credit scores.
- Conducted thorough credit analyses to identify areas for improvement and recommend actionable solutions.
- Facilitated client consultations, building strong relationships and ensuring effective communication of services offered.
- Collaborated with team members to refine service offerings based on client feedback and industry trends.
- Trained new sales agents on best practices in client engagement and credit repair processes, fostering team knowledge.
- Assisted call-in customers with questions and orders.
- Assisted over 1500 lifetime clients on all of their credit needs while also helping the company process over 3.4 million dollars in on time payments .
Personal Assistant
Mr. Luis Chavez
Ontario, CA
05.2018 - 09.2018
- Checked mail, shopped for groceries and handled bill payments.
- Screened telephone calls and inquiries and directed them as appropriate.
- Researched and collected options for the best pricing on hotels, flights and home furnishings.
- Conducted extensive online and phone research.
- Leveraged personal and professional networks to secure new clients and to ensure client needs are met.
- Contacted between 20-30 clients a day setting up meetings and business arrangements to ensure everyday business flowed accordingly
Warehouse Picker
Amazon fullfillment center
San Bernardino, CA
01.2018 - 05.2018
- Working a minimum of four ten hour shifts.
- Maintaining above 100% direct time rate in order to be efficiant.
- Making sure to always be aware of proper use of equipment to maintain saftey.
- Working as a team everyday do get the job done and meet the company quota each day.
- On average picked well over 1400 items per day.
- Communicated with floor managers to determine merchandise placement.
HVAC Service Technician
Total Comfort Heating & Cooling L.l.c
Covina, CA
09.2017 - 12.2017
- Assembling and installing furnace and condenser in home developments throughout differing cities
- Running duct work and HVAC system in an appropriate manner to ensure the best possible positioning in given home
- Welding copper lining to ensure proper gas supply to the unit
- Diagnosing thermostat issues to access proper installation was completed throughout the HVAC system
- Guaranteeing efficient and effective work pace to meet given deadline on a daily basis
Personal Assistant
Mr. Luis chavez
Onatario, California
02.2012 - 09.2017
- Managing daily schedule and organizing meetings and appointments, often controlling access to Mr. Chavez
- Attending business meetings on weekly basis and writing up minute notes to be communicated in an effective manner
- Preparing correspondence on Mr. Chavez behalf by acting as a first point of contact
- Producing documents, briefing papers, and reports in a timely manner
- Answering calls and coordinating with clients competently to carry out assigned tasks
- Prioritized timeline-driven items to ensure projects were completed promptly and within budget.
Courtesy Clerk
Kroger Co
Chino, CA
01.2011 - 01.2012
- Cleaned and supplied shelves on a daily basis by carrying assigned tasks such as restocking, sweeping, mopping, and cleaning ceiling vents
- Performed and documented routine inspection and maintenance activities to ensure the well being of individuals utilizing the facility by following all health and safety regulations
- Set up station according to guidelines within a limited amount of time in order to adequately serve customers
- Completed errands for employers such as delivering items, moving stock, on a daily basis in a timely manner
- Placed unwanted items in correct store locations and arranged in an attractive manner.
- Assisted customers with taking merchandise out of the store and loaded items into vehicles.
- Placed customer items into bags an efficient manner, using proper techniques to protect delicate items and separate different groups.
Education
High School Diploma -
Excelsior Charter High School
Victorville, CA2009
Skills
Perform well in high-demand, fast-paced environments
Problem resolving
Computer-savvy
Critical thinker
Marketing and promotions
Fast learning
Advanced computer skills
Problem resolution
Excellent communication skills
Proper phone etiquette
Understands grammar
Resourceful
Customer retention
Stock rotation
Sales goals
Team support
Affiliations
- Law abiding citizen
- strong community member and activist
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Route Sales Representative
Frito-Lay
07.2023 - 02.2026
Sales Agent
Topflight Assistance Credit Repair
09.2018 - 05.2022
Personal Assistant
Mr. Luis Chavez
05.2018 - 09.2018
Warehouse Picker
Amazon fullfillment center
01.2018 - 05.2018
HVAC Service Technician
Total Comfort Heating & Cooling L.l.c
09.2017 - 12.2017
Personal Assistant
Mr. Luis chavez
02.2012 - 09.2017
Courtesy Clerk
Kroger Co
01.2011 - 01.2012
High School Diploma -
Excelsior Charter High School