Johnathan Johnson
Georgetown,TX
Summary
Results-driven Datacenter Engineer with 10+ years of experience in enterprise IT operations and 5 years in telecommunications with the United States Air Force. Skilled in Linux systems administration, networking, virtualization, automation, and incident response, with hands-on experience using Python, PowerShell, and Ansible to streamline workflows and improve infrastructure reliability. Proven track record of maintaining mission-critical systems, optimizing datacenter performance, and leading cross-functional teams. Currently enhancing expertise in data analysis and business intelligence through the Google Data Analytics Professional Certificate, demonstrating a commitment to continuous learning and bridging IT infrastructure with data-driven decision-making.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Datacenter Engineer
CrowdStrike
12.2022 - 03.2025
- Served as secondary lead in building CrowdStrike’s second-largest CI/CD environment, managing infrastructure planning, logistics, and contractor coordination to deliver on time and within scope.
- Led inventory management and DCIM optimization across multiple sites; helped standardize global inventory practices, improving asset accuracy and compliance.
- Created standard operating procedures (SOPs) for maintenance, later adopted company-wide to streamline operations and reduce risk.
- Resolved break-fix tickets in a multi-site datacenter environment (4 locations), minimizing downtime and ensuring service continuity.
- Contributed to workflow improvement sessions, implementing changes that boosted team efficiency.
- Supported datacenter buildouts to expand infrastructure scalability and capacity.
- Executed mission-critical maintenance, including network cutovers and high-priority hardware replacements, safeguarding uptime.
- Troubleshot and maintained Arista networks, supporting production and internal environments.
- Administered 10,000+ hosts, including HP Moonshot, Supermicro blade/quad-node, and Dell/Supermicro 1U systems.
Infrastructure Technician
Switch
02.2022 - 12.2022
- Performed smarthands services for multiple clients across Switch’s Las Vegas campuses.
- Worked across a range of client environments, gaining familiarity with a diverse blend of equipment.
- Managed a personal queue of tickets, handling tasks from installs to break-fixes.
Datacenter Engineer
BOX Inc
03.2020 - 12.2022
- Spearheaded a tech refresh of 100+ network switches and 2,200+ hosts, ensuring minimal service disruption.
- Conducted full-scale inventory and asset management, optimizing datacenter operations and resource utilization.
- Collaborated with the network team to deploy a new PoP environment, improving infrastructure scalability and redundancy.
- Provisioned hosts, clusters, and racks, performing Tier 1 & 2 troubleshooting across network, storage, and compute systems to maintain operational uptime.
Datacenter Technician
Trace3
05.2014 - 03.2019
- Delivered comprehensive datacenter services to a wide portfolio of clients, including buildouts, equipment intake, maintenance, and break-fix support.
- Led decommissions, cabling, and facility maintenance, ensuring optimal efficiency and uptime.
- Served as Primary POC for HGST/WDC, managing expansions, buildouts, migrations, and upgrades, while coordinating with other clients to support multiple concurrent projects.
Education
Studies in Cybersecurity - Cybersecurity
University of Maryland
01-2013
Skills
- Networking & Compute
- Java
- Bash
- Python
- R
- SQL
- Tableau
- Media & Design
- Microsoft Office Suite
- Visual Studio
- Confluence
- NLyte
- WASP
- Operating system administration
- Network architecture
- Configuration management
- Hardware troubleshooting
- Capacity planning
- Data center design
- Incident management
- Asset management
- SQL programming
- Data analysis
- Database design
Certification
- Data Analytics Training - 12/25 - 03/26
- Data Security Training - 11/25
Timeline
Datacenter Engineer
CrowdStrike
12.2022 - 03.2025
Infrastructure Technician
Switch
02.2022 - 12.2022
Datacenter Engineer
BOX Inc
03.2020 - 12.2022
Datacenter Technician
Trace3
05.2014 - 03.2019
Studies in Cybersecurity - Cybersecurity
University of Maryland