Johnathan Markowski
Philadelphia,PA
Summary
Knowledgeable and dedicated customer service and quality control professional with experience in both non-profits and start-ups. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
Work History
Quality Control Specialist
Softwax Records
08.2022 - Current
- Inspected finished goods to verify conformance with customer specifications and company quality standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Created and maintained several databases to track statistical data.
- Updated inspection journals and daily summary logs with quality-related data.
- Suggested improvements to designs and documentation to improve product reliability and manufacturability.
Digital Archivist
George Blood LLC
04.2022 - 08.2022
- Researched and recorded origins, provenance and historical significance of archival materials.
- Utilized classification systems to facilitate public access to archived materials.
- Translated and dated audio records with use of online sources.
- Successfully digitized up to 110 audio records per day for proper documentation.
Sales Associate
Jinxed
04.2019 - 03.2020
- Actively merchandised furniture and artwork for esthetic presentation.
- Helped customers with online and in store purchases.
- Followed market trends to source new inventory direct from auctions.
- Handled minor furniture repair and restoration.
E-Commerce Specialist
Goodwill Industries Of New Jersey
08.2015 - 04.2019
- Sourced relevant products for online specific sales.
- Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
- Met or exceeded sales goals by implementing extensive product knowledge while growing costumer relations.
- Responded to customer issues and resolved complaints by providing timely professional assistance.
Education
High School Diploma -
Winslow Township High School
Atco, NJ2009
Skills
- Customer Relationship Management
- Merchandising Knowledge
- Product and Service Sales
- Interpersonal Communication
Timeline
Quality Control Specialist
Softwax Records
08.2022 - Current
Digital Archivist
George Blood LLC
04.2022 - 08.2022
Sales Associate
Jinxed
04.2019 - 03.2020
E-Commerce Specialist
Goodwill Industries Of New Jersey
08.2015 - 04.2019
High School Diploma -
Winslow Township High School
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