Johnathan Putnam
Southington
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Event Staff/Server
Connecticut Wedding Group
05.2025 - Current
- Executed setup and breakdown of all wedding and event elements, including tables, chairs, décor, and food stations.
- Delivered food and beverages to guests with professionalism and a friendly demeanor.
- Verified order confirmations and ensured accuracy of meal and seating arrangements.
- Oversaw guest table arrangements and ensured satisfaction by responding to requests during events.
- Assist is preparing venue for the next event
- Contributed to event decoration projects to create inviting atmospheres for attendees.
- Utilized exceptional hospitality and communication abilities to enhance overall event experience.
AM Coordinator/Camp Counselor
YMCA School Age and Naciwonki Summer Camp
06.2022 - Current
- Assigned staff to appropriate positions to optimize team performance. Facilitated staff meetings to enhance communication and collaboration. Conducted staff audits to address and resolve behavioral issues.
- Monitoring large groups of children and staff for group games, attendance, etc.
- Participated in leadership training sessions and industry conferences to enhance management skills.
- Coordinated daily activities and schedules for children, ensuring a safe and engaging environment.
- Mentored junior staff, fostering professional growth and enhancing team collaboration.
Student Assistant
Johnson and Wales Campus Dining
01.2025 - Current
- Crafted and assembled custom sandwiches, salads, and wraps to meet diverse customer preferences.
- Collaborated with colleagues to ensure timely completion of all tasks.
- Help with all routine cleaning, sanitation, and food safety protocols
- Implemented process improvements to enhance customer satisfaction and streamline workflows.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Front Line Employee
Fancy Bagel Inc.
01.2024 - 08.2025
- Prepared and delivered a variety of bagel sandwiches and breakfast items to enhance customer dining experience.
- Facilitated guest transactions via phone and in-person interactions.
- Ensured product quality by adhering to health and safety standards during food preparation.
- Trained new staff on customer service protocols and operational procedures.
Education
Bachelor of Science - Hospitality
Johnson And Wales University
Providence, RI05.2028
High School Diploma -
Southington High School
Southington, CT06.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Food running
- Supply restocking
- Safe food handling
- Food station setup
- Excellent communication
- Leadership
- Childcare
Certification
- CPR/ First Aid Certified
- Medication Administration Certifed
Timeline
Event Staff/Server
Connecticut Wedding Group
05.2025 - Current
Student Assistant
Johnson and Wales Campus Dining
01.2025 - Current
Front Line Employee
Fancy Bagel Inc.
01.2024 - 08.2025
AM Coordinator/Camp Counselor
YMCA School Age and Naciwonki Summer Camp
06.2022 - Current
Bachelor of Science - Hospitality
Johnson And Wales University
High School Diploma -
Southington High School