Customer service-focused professional with extensive experience in supervising operations and ensuring high-quality standards. Proven ability to maintain operational efficiency and team performance in automotive detailing and security roles.
Overview
14
14
years of professional experience
Work History
Mobile Detailer Field Supervisor
Via Unexcelled Mobile Detailing
Mira Mesa, CA
11.2025 - Current
Supervised field technicians to uphold service quality standards.
Delivered exceptional customer service and meticulous vehicle care, including hand wash, ceramic coating, polishing, and interior deep cleaning.
Inspected vehicles for cleanliness and detailing requirements.
Car Detailer
Peddler Hyundai
La Jolla, CA
09.2024 - 11.2025
Cleaned and polished vehicles to enhance appearance and customer satisfaction.
Sanitized the interior of vehicles to ensure a hygienic environment for customers.
Inspected cars for damages and documented necessary repairs for service team.
Sales Porter
Team Mazda of El Cajon
El Cajon, CA
04.2024 - 09.2024
Ensured customer satisfaction and retention.
Maintained cleanliness and order in showroom and display lots to enhance customer experience.
Welcomed customers entering service area, creating a friendly and professional atmosphere.
Security Officer
Allied Universal
Poway, CA
01.2024 - 03.2024
Managed incident response efforts during critical situations in a calm, problem-solving manner.
Conducted regular and random patrols around the business and perimeter.
Bus Operator
TransDev
El Cajon, CA
10.2023 - 11.2023
Operated city transit buses, ensuring timely and safe transportation for passengers while maintaining a courteous environment.
Conducted pre-trip inspections to maintain vehicle readiness and safety.
City Carrier Assistant
United States Postal Service
San Diego, CA
06.2023 - 10.2023
Delivered mail to residential and commercial addresses on a designated route while ensuring timely and accurate delivery.
Maintained precise records of delivered mail, including accountable mail, ensuring accountability and efficiency in operations.
DSP Driver
ABI Logistics for Amazon
Poway, CA
05.2023 - 06.2023
Loaded, transported, and delivered packages to customer residences or businesses according to assigned routes and time limits.
Interacted with customers professionally, providing timely updates on deliveries and resolving concerns to enhance customer satisfaction.
Security Officer
San Diego Coaster Company-Belmont Park
San Diego, CA
06.2022 - 06.2023
Monitored premises to ensure safety and security for personnel and visitors.
Conducted regular patrols to identify and address potential security threats.
Responded promptly to incidents, emergencies, and alarms on-site.
Patrolled Belmont Park property, fostering a friendly and professional environment for employees, building partners, and guests.
Created safe, fun, and inspiring experiences for all guests and team members.
Security Officer/Dispatcher
Sycuan Casino and Resort
El Cajon, CA
03.2021 - 06.2022
Responded to alarms and coordinated officer dispatch to address security issues.
Patrolled and protected Casino and Tribal property and assets, escorting employees carrying casino money and chips from one location in the casino to another.
Secured private parties and events, ensuring compliance with safety procedures.
Drafted incident reports detailing interactions with guests and team members.
Graveyard Security Officer
G4S Private Security - Intuit Campus
San Diego, CA
09.2020 - 01.2021
Conducted routine patrols to detect and deter potential security threats.
Patrolled property and monitored exterior gates, door locks, badge scanners, stairwells, and hallways for hazards and facility issues, safeguarding assets and ensuring a secure environment.
Monitored access points to ensure safety and security for all campus areas.
Responded promptly to incidents and emergencies, coordinating with local authorities.
Graveyard Security Officer
San Diego International Airport
San Diego, CA
12.2018 - 08.2020
Monitored access points to ensure safety and security of campus facilities.
Conducted regular patrols to identify and report any suspicious activities.
Monitored terminals to maintain safety for commuters and airport employees, responding to any incidents promptly.
Managed vehicle access at airfield gate from Harbor Drive, enforcing security protocols to prevent unauthorized entry. for vehicle access to the airfield from Harbor Drive, looking for any prohibited items, weapons, and explosive devices.
Responded promptly to alarms and emergency situations on the premises.
Overnight Security-Seasonal
LEGOLAND
San Diego, CA
06.2018 - 09.2018
Conducted regular patrols of LEGOLAND park to ensure security and reported employee violations during closing.
Monitored activities inside LEGOLAND California park and two hotels, resolving guest disputes and overseeing aquarium sea life to ensure guest satisfaction.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Crew Member/Trainer
McDonald's
Spring Valley, CA
06.2016 - 09.2018
Greet customers, take orders, and answer questions.
Cook and pack food, including hamburgers, french fries, and specialty sandwiches, ensuring quality and presentation.
Maintain cleanliness and hygiene standards in the dining area, bathroom, and condiment bar.