Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Johnatthan Hernandez

The Bronx,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Delivery Partner

Amazon
06.2022 - Current
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Documented mileage, deliveries, pickups, customer issues an.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Delivered packages to customer doorsteps and business offices.

Waiter

Perry’s Coffee Shop
01.2017 - Current
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Upsold appetizers, drinks and desserts to increase restaurant profits.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Used cash registers and credit card machines to cash out customers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Education

Collegiate Institute For Math And Science
Bronx, NY
06.2017

Skills

  • Route Management
  • Interpretation Skills
  • Shipping and Packaging
  • Customer Service
  • Local Routes Understanding
  • Time Management
  • Map Reading Skills
  • Safe Driving Practices

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Delivery Partner

Amazon
06.2022 - Current

Waiter

Perry’s Coffee Shop
01.2017 - Current

Collegiate Institute For Math And Science

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Johnatthan Hernandez