Overview
Work History
Education
Skills
Timeline
Cashier

John Austin Grace

Three Oaks,MN

Overview

5
5
years of professional experience

Work History

Cashier

MGM Wine And Spirts
Minneapolis, Minnesota
05.2019 - 08.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted over 500 patients per day.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Set up new sales displays each month.

Office Manager

John Grace Consulting
Chicago, Illinois
10.2017 - 04.2019
  • Maintained computer and physical filing systems.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.

Cashier/Server

Shawn Michelle Ice Cream
Chicago, Illinois
05.2017 - 08.2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Grocery Clerk

Jewel Osco
Chicago, Illinois
03.2017 - 04.2017
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.
  • Retrieved items for customers and verified prices.
  • Removed trash, swept and mopped floors for professional appearance.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Supported promotional plans by updating signage with price changes.
  • Operated cash register to record transactions accurately and efficiently.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Grocery Cashier

McCaffrey's Food Market
Princeton, New Jersey
03.2014 - 12.2014
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Removed trash, swept and mopped floors for professional appearance.
  • Retrieved items for customers and verified prices.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.
  • Recommended products to customers to drive sales.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Performed cash, card and check transactions to complete customer purchases.

Education

No Degree - Philosophy

Susquehanna University
Selinsgrove, PA

No Degree - General Studies

Landmark College
Putney, VT

High School Diploma -

Princeton High School
Princeton, NJ
06.2011

Skills

  • Product Location
  • Merchandise Packaging
  • Sweeping and Mopping
  • Gift Wrapping
  • Cash Register Operation
  • Customer Relations
  • Customer Transactions
  • Credits and Refunds
  • Feedback Acceptance
  • Inventory Stocking
  • Cooperative Attitude
  • Price Identification
  • Answering Customer Questions
  • Stocking and Replenishing
  • Customer Assistance
  • Identification Checks
  • Cashier Abilities
  • Monetary Transactions
  • Promoting Loyalty
  • Billing and Payment Processing
  • Cash Drawer Management
  • Positive Interactions
  • Basic Math Functions
  • Bagging and Packaging
  • Guest Satisfaction
  • Liquor Law Compliance
  • Collecting Carts
  • Location Skills
  • Reading Comprehension
  • Counter Sanitization
  • Checking Out Customers
  • Energetic and Outgoing
  • Professional Telephone Etiquette
  • Speaking
  • Mathematics

Timeline

Cashier

MGM Wine And Spirts
05.2019 - 08.2021

Office Manager

John Grace Consulting
10.2017 - 04.2019

Cashier/Server

Shawn Michelle Ice Cream
05.2017 - 08.2017

Grocery Clerk

Jewel Osco
03.2017 - 04.2017

Grocery Cashier

McCaffrey's Food Market
03.2014 - 12.2014

No Degree - Philosophy

Susquehanna University

No Degree - General Studies

Landmark College

High School Diploma -

Princeton High School

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