John Austin Grace
Three Oaks,MN
Overview
5
5
years of professional experience
Work History
Cashier
MGM Wine And Spirts
Minneapolis, Minnesota
05.2019 - 08.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Greeted over 500 patients per day.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Set up new sales displays each month.
Office Manager
John Grace Consulting
Chicago, Illinois
10.2017 - 04.2019
- Maintained computer and physical filing systems.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Cashier/Server
Shawn Michelle Ice Cream
Chicago, Illinois
05.2017 - 08.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Grocery Clerk
Jewel Osco
Chicago, Illinois
03.2017 - 04.2017
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Retrieved items for customers and verified prices.
- Removed trash, swept and mopped floors for professional appearance.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Supported promotional plans by updating signage with price changes.
- Operated cash register to record transactions accurately and efficiently.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Grocery Cashier
McCaffrey's Food Market
Princeton, New Jersey
03.2014 - 12.2014
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Removed trash, swept and mopped floors for professional appearance.
- Retrieved items for customers and verified prices.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Recommended products to customers to drive sales.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Performed cash, card and check transactions to complete customer purchases.
Education
No Degree - Philosophy
Susquehanna University
Selinsgrove, PANo Degree - General Studies
Landmark College
Putney, VTHigh School Diploma -
Princeton High School
Princeton, NJ06.2011
Skills
- Product Location
- Merchandise Packaging
- Sweeping and Mopping
- Gift Wrapping
- Cash Register Operation
- Customer Relations
- Customer Transactions
- Credits and Refunds
- Feedback Acceptance
- Inventory Stocking
- Cooperative Attitude
- Price Identification
- Answering Customer Questions
- Stocking and Replenishing
- Customer Assistance
- Identification Checks
- Cashier Abilities
- Monetary Transactions
- Promoting Loyalty
- Billing and Payment Processing
- Cash Drawer Management
- Positive Interactions
- Basic Math Functions
- Bagging and Packaging
- Guest Satisfaction
- Liquor Law Compliance
- Collecting Carts
- Location Skills
- Reading Comprehension
- Counter Sanitization
- Checking Out Customers
- Energetic and Outgoing
- Professional Telephone Etiquette
- Speaking
- Mathematics
Timeline
Cashier
MGM Wine And Spirts
05.2019 - 08.2021
Office Manager
John Grace Consulting
10.2017 - 04.2019
Cashier/Server
Shawn Michelle Ice Cream
05.2017 - 08.2017
Grocery Clerk
Jewel Osco
03.2017 - 04.2017
Grocery Cashier
McCaffrey's Food Market
03.2014 - 12.2014
No Degree - Philosophy
Susquehanna University
No Degree - General Studies
Landmark College
High School Diploma -
Princeton High School