Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

John B. Lee

Cumming,GA

Summary

Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results

Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in business development and operations

Overview

30
30
years of professional experience

Work History

Senior Agent

US Health Advisors
03.2018 - Current
  • Implemented process improvements in areas that were underperforming.
  • Interacted with peers in other departments, which promoted continuous share of information required for job tasks.
  • Supervised team of 12 agents, providing exceptional coaching and mentoring.
  • Established strong customer relationships, building recommendations and loyalty.
  • Advised customers about new products and assisted customers in determining best insurance products for their needs.
  • Established positive flow of communication with agents, clients, insurance carriers and medical providers involved in closing transactions.

Director of Business Development

Dynamic Wireless Corp
02.2016 - 12.2017
  • Identified and pursued valuable business opportunities to generate new dealers for the T-Mobile brand
  • Established, initiated and optimized business development strategies based on T-Mobile targets leading to opening of 30 T-Mobile branded retail locations within a period of 12 months
  • Implemented innovative business development strategies to increase customer base and expand market share.
  • Identified business development challenges and customer concerns for proactive resolution.

Simultaneous Interpreter

Korean Community Presbyterian Church Of Atlanta
01.2006 - 01.2016
  • Simultaneously interpreted and broadcasted the sermons during worship service from Korean to English without any provided sermon notes

Company Owner

JBL Mobile Consultants
01.2014 - 12.2015
  • Oversaw daily business operations in wholesale cell phones and financial decisions to drive profitability and growth.
  • Developed long-term relationships with key clients, vendors and service providers.
  • Built loyal account base and long-term business relationships with accounts.
  • Developed comprehensive marketing strategies to increase brand awareness and grow the customer base.

Director of Field Operations

Dynamic Wireless Corp
01.2011 - 12.2013
  • Built out a new market consisting of 7 states in the midwest and 200+ T-Mobile prepay brand dealers
  • Met with senior management to determine needs and develop roadmaps
  • Presented T-Mobile prepay program, recruited, and trained new dealers in day to day operations to be more profitable
  • Constant communication with higher management to resolve issues and formulate strategies to increase success of the dealers

English Ministry Small Group Teacher

Korean Community Presbyterian Church Of Atlanta
08.2020 - Current
  • Led groups of 10-15 students on weekly basis discussing and sharing about the sermon message and various Christian topics
  • Worked closely with other teachers, administrators, and parents to help students grow their faith and biblical knowledge

Real Estate Professional

Coldwell Banker
08.2005 - 12.2010
  • Communicated with clients to understand property needs and preferences.
  • Developed and presented proposals to clients to raise awareness of potential real estate investments.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.

Owner

Total Cellular Solutions
05.1993 - 07.2005
  • Owned and operated 6 retail locations providing pager and cellular phone products and services
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Education

Bachelor of Arts - Political Science And Philosophy

Loyola University of Chicago
Chicago, IL
1993

Skills

  • Strong Communication Skills
  • Fully proficient in Korean and English - reading, speaking, and writing
  • Skilled in several CRM software
  • Microsoft Products
  • Active Listening
  • Customer Rapport-Building
  • Peer Interaction
  • Problem-Solving Aptitude
  • Confidentiality Requirements
  • Providing Feedback
  • Scheduling Software

Languages

English
Native or Bilingual
Korean
Native or Bilingual

Timeline

English Ministry Small Group Teacher

Korean Community Presbyterian Church Of Atlanta
08.2020 - Current

Senior Agent

US Health Advisors
03.2018 - Current

Director of Business Development

Dynamic Wireless Corp
02.2016 - 12.2017

Company Owner

JBL Mobile Consultants
01.2014 - 12.2015

Director of Field Operations

Dynamic Wireless Corp
01.2011 - 12.2013

Simultaneous Interpreter

Korean Community Presbyterian Church Of Atlanta
01.2006 - 01.2016

Real Estate Professional

Coldwell Banker
08.2005 - 12.2010

Owner

Total Cellular Solutions
05.1993 - 07.2005

Bachelor of Arts - Political Science And Philosophy

Loyola University of Chicago
John B. Lee