Results-driven administrative professional specializing in office management and project coordination. Enhances productivity through effective financial tracking and customer relationship management. Experienced in strategic planning and team leadership, delivering innovative solutions and streamlining operations to improve workplace morale.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Army Reserve Administrator
104th Training Division (Leader Training)/ U.S Army - DoD Civilian
07.2023 - Current
Manages daily administrative and human resources operations in support of the Division Headquarters.
Oversaw personnel actions, pay transactions, evaluations, and awards, ensuring compliance with Army policies and timely processing.
Provides technical expertise in Army systems such as IPPS-A, RLAS, and other HR platforms to maintain accountability, readiness, and deployability of Soldiers across the command.
Coordinated with higher headquarters and subordinate units to track medical, training, and personnel readiness, identifying trends and resolving discrepancies to enhance operational effectiveness.
Acted as primary point of contact for Soldiers and leadership on administrative policies, records management, and regulatory guidance, streamlining communication and support.
Ensure that critical readiness data, reports, and staff products are validated, current, and synchronized to support the Division's mission.
Human Resource Sergeant
104th Training Division (Leader Training)/ U.S Army - Reserve
11.2021 - Current
As a Human Resource Non-Commissioned Officer (HR NCO) for G1, I directly influence the Division's readiness and deployability by overseeing complex HR and administrative operations.
Managed multiple Army platforms to ensure DIV Soldiers trained, qualified, available, and deployable.
This mission-essential function involves conducting continuous analysis of personnel, medical, and organizational readiness data to identify trends, pinpoint areas requiring improvement, and synchronize organizational practices.
I utilize various automation programs to consolidate, validate, and report the unit's preparedness, directly informing command decisions.
My responsibilities also encompass the precise management and tracking of all personnel actions, awards, and promotions, and conducting accurate personnel accounting and strength reporting through the chain of command.
Directed supply operations, including inventory, requisition, and receipt/turn-in of logistical support.
Conducted analysis and reviewed regulations to maintain currency, compliance, and validation of staff products, readiness components, and administrative functions for accurate, real-time reporting to higher headquarters.
Warehouse Associate
ULINE
12.2021 - 07.2023
Completed supply and logistics duties, including aisle maintenance, inventory fulfillment for high-value items, ordering in-demand supplies, and managing receipt and turn-in of supply items.
Handled labeling, mailing, and shipping of packages, ensuring accountability of warehouse material to meet daily work orders.
Coordinates with internal staff to ensure warehouse material is accurately reported and maintained in reporting systems.
Performed daily maintenance on warehouse equipment to ensure seamless day-to-day operations.
Operates on various knowledge as a specialty picker demonstrating skills on quality assurance and attention to detail in a fast-paced work environment for efficient handling, processing and transport of material.
Maintenance Shop Foreman
Alpha Battery (Assassins)/ U.S Army - Active Duty
05.2019 - 11.2021
Expertly managed the unit's maintenance program, overseeing the scheduled and unscheduled field-level maintenance and logistical support for eight M142 HIMARS and over 60 pieces of wheeled/ground support equipment (total value exceeding $55.4 million).
Functioned as the primary Quality Control/Quality Assurance (QC/QA) specialist on all outbound equipment and as the TMDE Coordinator, confirming that all assets were serviceable and met calibration standards.
Established work priorities, monitored repair schedules, and provided technical guidance to a team of eight across three MOSs to enhance operational effectiveness.
Participated in weekly leaders' meetings to track equipment readiness, analyzed maintenance procedures to streamline processing time and eliminate errors, and executed command action plans for 100% equipment accountability and serviceability.
Managed supply chain for service parts, maintained detailed usage records to identify maintenance training trends, and ensured compliance with regulatory requirements for filing and archiving administrative and maintenance documents.
Multiple Launch Rocket System Repair (MLRS) Specialist
125th FSC 1-94th FAR / U.S Army - Active Duty
05.2015 - 05.2019
Administered direct and general support (DS/GS) maintenance on multiple launch rocket system (MLRS) M270, M270A1, and High Mobility Artillery Rocket System (HIMARS), self-propelled launcher loader (SPLL), launcher pod/container (LP/C) trainer, and test support group.
Advised on all unit matters regarding preventive maintenance checks and services (PMCS) for all equipment.
Identified and resolved technical and mechanical issues on various vehicle equipment.
Coordinated maintenance requests to enhance efficiency of equipment servicing.
Ensured all pieces of equipment were accountable and serviceable.
Maintained safety protocols when participating in live fire events and constant control via radio.
Collaborated with senior management to prioritize development and training initiatives for maintenance personnel.
Performed tasks independently and maintained quality standards.
Education
Bachelor of Applied Science - Cybersecurity
Clover Park Technical College
Tacoma, WA
06-2026
Associate of Applied Science-T - Network Operations
Clover Park Technical College
Tacoma, WA
12-2024
Skills
Military Compliance
Human Resources Management
Procedures
Regulations
Operational Support
Quality Assurance
Quality Control
Time Management
Attention to detail
Team Leader
Mentoring
Customer Service
Teamwork
Written Communication
Oral Communication
Certification
Network Administrator
CCNA: Switching, Routing, and Wireless Essentials
CCNA: Introduction to Networks
Computer Help Desk Technician
Computer Help Desk Support
Unit Pay Admin (Military)
Unit Substance Abuse Program Certificate
Linux Administrator
References
Tifanny R. Hebert, (347) 733-9127, tifanny.r.hebert.mil@army.mil