Customer-savvy Team-Member accustomed to demanding work with little downtime. Dedicated team player with problem-solving abilities. Good interpersonal skills.
Overview
4
4
years of professional experience
Work History
Front of House Team Member
Chick-fil-a
Marietta, Georgia
08.2021 - Current
Offer above-and-beyond help with dining needs to maintain hospitable environment
Interact positively and communicate clearly with each guest to create positive experiences
Investigate and resolve complaints regarding food quality, service, or accommodations.
Helper
Residential Cleaning Services
Marietta, Georgia
03.2020 - Current
Clean, mop, and vacuum houses
Remove garbage
Clean floors, carpets, and rugs
Routine cleaning.
Administrative Assistant
ELETROCONTROLE Engenharia, Comércio e Representação Ltda
Goiania, Goias, Brazil
02.2018 - 12.2018
Third-party company responsible for electrical, mechanical, and civil maintenance of Goiania Airport
Duties and responsibilities: Digitalized service orders Prioritized and managed multiple tasks and competing priorities in servicing requests from senior managers
Resolved procedure issues to be more efficient
Delivered by due dates
Office duties
Trained new co-workers.
Education
Undergraduate Degree - Business
Kennesaw State University
Kennesaw, GA
06.2025
High School Diploma -
Marietta High School
Marietta, GA
06.2020
Skills
Bilingual
Guest Satisfaction
Collaborative
Problem solving
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Front of House Team Member
Chick-fil-a
08.2021 - Current
Helper
Residential Cleaning Services
03.2020 - Current
Administrative Assistant
ELETROCONTROLE Engenharia, Comércio e Representação Ltda