John Dalton Russo
League City,TX
Summary
I am current Sophomore in college studying supply chain management at the University of Arkansas. I am member of the Kappa Sigma fraternity, and very involved. Serving as my freshman pledge class treasurer last year and now as a sophomore helping out in as many ways as i can. I also am very involved my local church here in Fayetteville, Arkansas. This semester every Tuesday night i lead a greek small group/bible study, where lead other students that are in fraternities and sororities.
Overview
2
2
years of professional experience
Work History
Ticketing Consultant
Moody Gardens
06.2023 - 08.2023
- Assisted ticketing department staff with handling of internal ticket allotments and allocations for events.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Sold, printed and issued tickets to guests.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
Sales Associate
My Protein Grill
04.2022 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
Cart Staff
SouthShore Harbor Country Club
04.2021 - 08.2021
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Maintained records of daily operations using [Software].
- Built and established positive relationships with patrons, team members and supervisors.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
Education
BBA - Supply Chain Mangement
University of Arkansas, Fayetteville
Fayetteville, AR05.2026
High School Diploma -
Clear Creek High School
League City, TX05.2022
Skills
- Information Assistance
- Check-In Procedures
- Booking Issues
- Mathematical Calculations
- Basic Computer Skills
- Issue Resolution
- Member Assistance
- Teamwork and Collaboration
- Product Sales
- Payment Processing
- Customer Needs Assessment
- Cash Handling
- Cleaning Techniques
Timeline
Ticketing Consultant
Moody Gardens
06.2023 - 08.2023
Sales Associate
My Protein Grill
04.2022 - 06.2022
Cart Staff
SouthShore Harbor Country Club
04.2021 - 08.2021
BBA - Supply Chain Mangement
University of Arkansas, Fayetteville
High School Diploma -
Clear Creek High School
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