JohnEdward Ceballo
Pembroke Pines,FL
Summary
Responsible and detail-oriented individual with a commitment to doing things the right way. Experienced in processing transactions and dedicated to putting the customer's needs first. Well-versed in fast-paced work settings and great at working under pressure. Highly adaptable in new environments and competent at applying procedures.
Overview
5
5
years of professional experience
Work History
Store Associate
Aldi
04.2025 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Maintained tidy and organized store to comply with cleanliness standards.
Teller
Miami Postal Service Credit Union
08.2024 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and cashier checks accurately while maintaining security of cash drawers.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly, addressing them by name, and completing their transactions efficiently.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Processed complex transactions across multiple teller operating systems accurately and efficiently.
- Collaborated with team members to preform operational tasks such as buying, and selling currency to provide the best service possible.
- Able to use a computer on a frequent basis, including typing, and sustained attention to a monitor.
Warehouse Associate
Sams Club
10.2023 - 08.2024
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Contributed to a cleaner workspace with daily upkeep and scheduled cleaning sessions.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Improved warehouse efficiency by streamlining inventory management processes.
- Reduced order processing time through effective organization and prioritization of tasks.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Cooler Material Handler
Fedex
06.2022 - 08.2023
- Enhanced efficiency by organizing materials and implementing inventory management systems.
- Managed inventory levels with precision, performing regular audits and adjusting as necessary.
- Listened closely during team meetings to gain a complete understanding of tasks required for each shift.
- Maintained a clean, orderly work environment free of hazards.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Displayed adaptability by taking on various roles within the warehouse as needed.
Groundskeeper
The City Of Hialeah Gardens
03.2021 - 10.2021
- Improved facility cleanliness by performing daily maintenance tasks such as sweeping, mopping, and vacuuming.
- Enhanced building safety through regular inspection and repair of lights, doors, windows, and locks.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
- Preparing banquette halls for events, greeting guests and supporting the clients as needed.
Cashier/Sales Associate
Kohls
09.2020 - 01.2021
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Accurately handle cash register transactions while providing excellent customer service.
- Resolved customer complaints independently or with the aid of a supervisor.
- Made changes and issued receipts or tickets to customers for each transaction.
- Provided correct change to customers while following cash handling policies and procedures.
- Categorize and reorganize at the end of all shifts.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Developed and managed relationships with customers to increase customer satisfaction.
Education
High School Diploma -
Hialeah Gardens Senior High School
06.2022
Skills
- Willingness To Learn
- Complex Problem Solver
- Cash Handling
- Interpersonal Communication Skills
- Adept at Educating Customers
- Operate Cashbox/Register
- Team Work and Collaboration
- Highly Organized
- Great Memorization
- Excellent Risk Manager
- Flexible and Adaptable
- Level Headed in Stressful Environments
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Organization
- Problem-solving acumen
- Team collaboration
- Active listening techniques
- Inventory control
- Store cleanliness maintenance
- Cash register operation
- Flexible schedule adaptability
- Time management mastery
- Patience and empathy demonstration
- Relationship building
- Team leadership
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Store Associate
Aldi
04.2025 - Current
Teller
Miami Postal Service Credit Union
08.2024 - Current
Warehouse Associate
Sams Club
10.2023 - 08.2024
Cooler Material Handler
Fedex
06.2022 - 08.2023
Groundskeeper
The City Of Hialeah Gardens
03.2021 - 10.2021
Cashier/Sales Associate
Kohls
09.2020 - 01.2021
High School Diploma -
Hialeah Gardens Senior High School
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