Angelina Santiago
Newark,NJ
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
6
6
years of professional experience
Work History
Store Associate
Rainbow Clothing Store
Linden, NJ
08.2020 - 03.2022
- Greeted customers, helped locate merchandise and suggested suitable options.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Informed customers of current store promotions to encourage additional sales purchases.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Retail Sales Associate
Old Navy
Linden, NJ
11.2017 - 08.2020
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered questions about store policies and addressed customer concerns.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Team Member/Cashier
Aunty Anne’s
Elizabeth, NJ
02.2016 - 11.2017
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Served on line and cashier work
- Operated register to process payments and collect cash payment for order totals.
Education
Diploma -
North Star High School
Newark, NJ06.2022
Skills
- Computer Proficiency and Microsoft Office
- Merchandising and Display
- Ability to Lift 40 Pounds
- Managing Cash Register
- Excellent Written and Verbal Communication
- Adaptable and Flexible
- Retail Merchandising
- Conscientious and Detail-Oriented
- Willingness to Learn
- Operational Efficiency and Safety
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Store Associate
Rainbow Clothing Store
08.2020 - 03.2022
Retail Sales Associate
Old Navy
11.2017 - 08.2020
Team Member/Cashier
Aunty Anne’s
02.2016 - 11.2017
Diploma -
North Star High School
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