JOHNESHA WEST
Sevita Health
Jackson,MS
8
years of professional experience
I'm a dedicated and results-driven professional with over seven years of experience in retail management, customer service, and caregiving. I'm seeking a position where I can utilize my leadership abilities, customer service expertise, and operational management experience to drive team success, maintain efficient store operations, and provide exceptional customer experiences.
Work History
Caregiver
3 Years 9 Months- Provided assistance with personal hygiene tasks to ensure client comfort and dignity.
- Managed medication schedules to ensure timely administration and adherence
- Prepared nutritious meals to support healthy eating habits
- Mobility support
- Light housekeeping
- Facilitated social interaction to enhance client engagement and emotional support.
- Provided emotional companionship to support clients' mental well-being and reduce loneliness.
Shift Manager
3 Years 4 Months- Provided assistance to customers with inquiries and concerns
- Opened and closed store, ensuring operational readiness and security
- Completed administrative paperwork for daily operations
- Merchandise setup
- Processed freight efficiently, maintaining inventory flow and organization
- Returns and exchanges
- Executed markdown pricing to enhance inventory turnover
- Inventory counts
- Processed customer transactions at the cash register efficiently
- Checked in shipments, verifying accuracy and quality of received products
- Deposited daily cash receipts into the bank
Deli Clerk
1 Year 1 Month- Prepared food items to ensure freshness and quality for customer satisfaction
- Sliced meats and cheeses
- Fulfilled customer orders efficiently to enhance shopping experience
- Stocked displays regularly to maintain product availability and visual appeal
- Ensured compliance with food safety standards
- Cleared expired items from shelves to ensure freshness
- Food safety
Education
Bachelor of Science - Information Technology
High School Diploma
Skills
Medication Management
Daily Care Routine
Care Management
Emotional Support
Client Advocacy
Care Documentation
Customer Service
Attention to Detail
Time Management
Adaptability
Peer Mentoring
Inventory Management
Communication
Timeline
Caregiver
Sevita Health
03.2022 - 12.2025Read More
Shift Manager
Rainbow Shops
09.2018 - 01.2022Read More
Deli Clerk
Kroger
07.2017 - 08.2018Read More
Colorado Technical University
Bachelor of Science from Information Technology
Read More
Forest Hill High School
High School Diploma
Read More