Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessDevelopmentManager
Johnette Phelps

Johnette Phelps

Cleaning/ healthcare/ manager experience

Summary

Driven professional with a track record of enhancing facility cleanliness and customer satisfaction at Naturally CleanedLlc and Maria Joseph Nursing & Rehabilitation Center. Expert in green cleaning and carpet cleaning, demonstrating strong teamwork and multitasking abilities. Achieved increased cleanliness ratings by consistently exceeding performance standards.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Janitorial Assistant

Naturally CleanedLlc
04.2022 - 06.2022
  • Enhanced cleanliness by performing regular sweeping, mopping, and vacuuming tasks.
  • Improved overall appearance of the facility with thorough dusting and polishing procedures.
  • Maintained a healthy environment by disinfecting surfaces and removing trash daily.
  • Promoted safety by promptly addressing spills and other potential hazards.

Crew Member

McDonald’s
11.2021 - 01.2022

C.N.A

Maria Joseph Nursing & Rehabilitation Center
08.2018 - 09.2019
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Crew Member

Wendys Restaurant
06.2017 - 08.2018

Crew Member

Five Guys
04.2017 - 07.2017
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Wait Staff Member

Steak N Shake
08.2012 - 04.2013

Took orders served the food give good customer service make sure they have everything they need! Clean up wipe down prepare for the next customer

Customer Service Representative

Health Insurance
06.2011 - 10.2012

Housekeeping Cleaner

Hampton Inn Suites
12.2010 - 04.2011
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.

Education

N/A - N /A

Life Skills Center Of Dayton
Dayton, OH
06.2010

Skills

  • Cleaning Expertise
  • Carpet cleaning
  • Green Cleaning
  • Window Washing

Certification

C.N.A certificate

Timeline

Janitorial Assistant

Naturally CleanedLlc
04.2022 - 06.2022

Crew Member

McDonald’s
11.2021 - 01.2022

C.N.A

Maria Joseph Nursing & Rehabilitation Center
08.2018 - 09.2019

Crew Member

Wendys Restaurant
06.2017 - 08.2018

Crew Member

Five Guys
04.2017 - 07.2017

Wait Staff Member

Steak N Shake
08.2012 - 04.2013

Customer Service Representative

Health Insurance
06.2011 - 10.2012

Housekeeping Cleaner

Hampton Inn Suites
12.2010 - 04.2011

N/A - N /A

Life Skills Center Of Dayton
Johnette PhelpsCleaning/ healthcare/ manager experience