Johnette Thompson
Busy ,KY
Summary
Dynamic and detail-oriented professional with extensive experience at Flowers Bakery, excelling in machine operation and production monitoring. Proven ability to enhance efficiency and minimize waste while adhering to safety protocols. Strong collaborator and trainer, committed to maintaining high-quality standards and fostering a positive work environment.
Overview
9
9
years of professional experience
Work History
Wrapper Operator
Flowers Bakery
London, KY
06.2021 - 08.2025
- Operated high-speed wrapping machines to ensure efficient packaging of bakery products.
- Monitored production line performance and reported issues to maintain quality standards.
- Conducted routine maintenance on wrapping equipment to minimize downtime.
- Assisted in training new operators on safe machine operation and best practices.
- Collaborated with team members to optimize workflow and improve packaging efficiency.
- Complied with all company policies, procedures, and regulations relevant to the Wrapper Operator role.
- Achieved efficient production by effectively operating and maintaining wrapper machines.
- Minimized waste with careful attention to detail during the wrapping process.
Mixer Operator
Flowers Bakery
London, KY
05.2021 - 06.2021
- Operated mixing equipment to ensure consistent product quality.
- Monitored ingredient levels and adjusted recipes as necessary.
- Conducted routine maintenance on mixers to prevent downtime.
- Collaborated with team members to streamline production processes.
- Followed safety protocols to maintain a safe working environment.
- Assisted in training new operators on equipment usage and safety standards.
- Documented production data for quality assurance purposes.
- Complied with all company policies regarding food safety and sanitation, ensuring the production of high-quality, safe products for consumers.
- Minimized waste generation through careful measurement of ingredients and attention to detail during mixing operations.
- Mixed for months before getting the bid for the key spot for mixing operator.
- Shortly after got the wrapper bid.
Shift Leader
Food City Supermarkets
Hazard, KY
04.2016 - 02.2019
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained new team members on customer service protocols and store procedures.
- Managed inventory levels, coordinating restocking activities to maintain product availability.
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
GED - Diploma
Hazard Tech
Hazard, KYSkills
- Safety protocols
- Production monitoring
- Data entry proficiency
- Machine operation expertise
Timeline
Wrapper Operator
Flowers Bakery
06.2021 - 08.2025
Mixer Operator
Flowers Bakery
05.2021 - 06.2021
Shift Leader
Food City Supermarkets
04.2016 - 02.2019
GED - Diploma
Hazard Tech