John Hemel
Melbourne,FL
Summary
Team Leader experienced in directing activities in retail settings. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills.
While in the position of Store Manager, excelled in training and developing of future leaders. Letting department managers use their abilities within their departments was essential to their growth as effective managers.
Overview
42
42
years of professional experience
Work History
Liquor Specialist
Publix Super Markets Inc.
Indian Harbor Bch, Florida
07.2017 - Current
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Attended training programs to deepen professional skill set and assisted in training fellow store associates on existing and new training programs.
Store Manager
Publix Super Markets Inc
Houschton , Georgia
06.1979 - 04.2016
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Developed new store location from ground up by hiring and training efficient team.
- Managed and maintained annual store sales of over $20,000,000.
- Generated sales and labor projections using trends and seasonal factors.
Education
Business Administration
University of Central Florida
Orlando, FLAssociate of Arts - Business Administration
Brevard Community College
Palm Bay, FL08.1981
Skills
- Customer Relations
- Training and Development
- Decision Making
- Flexible and Adaptable
- Self-Motivated
- Multitasking Abilities
- Attention to Detail
Timeline
Liquor Specialist
Publix Super Markets Inc.
07.2017 - Current
Store Manager
Publix Super Markets Inc
06.1979 - 04.2016
Business Administration
University of Central Florida
Associate of Arts - Business Administration
Brevard Community College
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