John Ian Acebron
Tampa,FL
Summary
An aspiring cybersecurity professional with an interest in full-time position where acquired experience be applied in developing and presenting instructional topics to both technical and non-technical audiences through virtual and in-person delivery.
Overview
8
8
years of professional experience
Work History
Store Consultant
FedEx Office Print & Ship Center
2023.05 - Current
- Provides excellent customer service by answering questions, offering advice, and helping customers find the best solutions for their projects
- Assists customers with using scanning, copying, printing and faxing documents using store self-service printers
- Represents FedEx Office as the on-site sales and support expert for event managers and other key event participants throughout all phases of events
- Conducts Hold at Location (HAL) audits; ensures all customer problems are resolved quickly and to the satisfaction of the customers.
Library Assistant
Cannon Memorial Library, Saint Leo University
2019.06 - 2020.12
- Assisted students with various library technology and systems; Performed circulation desk procedures such as checking in and checking out of books and materials
- Performed clerical duties, managed lost and found items, and damaged or incomplete materials
- Exhibited professional phone etiquette and provided excellent customer service.
- Organized library shelves, materials and equipment in clear, alphabetized order.
Floor Staff
Regal New Roc Stadium 18 & Imax
2017.05 - 2018.06
- Enforced theater policies to maintain enjoyable viewing experience for all customers.
- Reported to the management any problems, discrepancies or unusual situations that arise at the theatre
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Ensured tickets are sold in accordance with the MPAA rating system and company policies.
Cashier/Sales Associate
Winn-Dixie Retail Store
2015.06 - 2016.10
- Responsible for greeting and assisting customers, maintaining a neat, organized and clean sales floor, and supporting the management team with day-to-day store operations
- Maintained cash drawer, assisted customers in locating merchandise, and housekeeping.
Education
Bachelor of Science - Cyber Security
Saint Leo University
33701 County Road 52, St Leo, FL 3357405.2023
Skills
- Advanced knowledge of computer networks, hardware, principles & operating systems
- Exceptionally dedicated team player
- Excellent communication skills and attention to detail; competent in problem resolution
- Program Optimization
- Python, C++, Wireshark, Nmap, Linux OS, VM, SQL, Router & Switch configuration, NIST Framework, TCP/IP, Nessus, OpenVAS, Putty, pfSense, OSForensics
- Data Entry
- Advanced MS Office Suite Knowledge
- Adobe Photoshop
Lab Experience
Performed Vulnerability Assessment using Nessus Essentials
- Used Nessus Essentials to conduct a basic network scan of the domain controller
- Generated report showing Nessus Plugin ID 42873 scoring a high severity of 7.5
- Researched CVE-2016-2183 (Sweet32 attack) by using NIST’S National Vulnerability Database
- Created a Penetration Test report, which summarizes the scope, findings, & conclusion
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Store Consultant
FedEx Office Print & Ship Center
2023.05 - Current
Library Assistant
Cannon Memorial Library, Saint Leo University
2019.06 - 2020.12
Floor Staff
Regal New Roc Stadium 18 & Imax
2017.05 - 2018.06
Cashier/Sales Associate
Winn-Dixie Retail Store
2015.06 - 2016.10
Bachelor of Science - Cyber Security
Saint Leo University
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