JohnINUser Smith
Manhattan,IL
Summary
Caring and empathetic Direct Care Worker with considerable experience in assisting adults with disabilities. Able to plan, develop, and implement individual program plans or carry out the existing plan of care. Certified in medication administration and ensure that consumers take prescribed medicines and receive adequate nutrition. Administered treatments, make beds, cook meals, handle laundry, and run errands
Overview
7
7
Languages
1
1
Certification
16
16
years of professional experience
Work History
Retail Store Associate
Commonwealth Bank
New Delhi, India
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Protected purchase items with proper bagging and wrapping to prevent damage.
Retail Store Associate
Commonwealth Bank
Retail Store Associate
Commonwealth Bank
New Delhi
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Protected purchase items with proper bagging and wrapping to prevent damage
Retail Store Associate
Commonwealth Bank
India
02.2019 - Current
- Protected purchase items with proper bagging and wrapping to prevent damage.
Retail Sales Associate
Teleperformance
Frametown, WV
01.2018 - Current
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Logged reports, expenses, receipts and sales documents into digital database with [Software] and [Software].
Retail Store Associate
Commonwealth Bank
01.2019 - 11.2021
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
Janitorial Cleaner
Allied Universal Security Services
San Andreas, CA
02.2021 - 08.2021
- Mixed, used and properly stored hazardous chemical cleaners to minimize risk of injury or illness.
- Oversaw quality control by using [Technique] to perform tasks, which resulted in increased productivity.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
Retail Store Associate
Commonwealth Bank
India
02.2021 - 07.2021
- Protected purchase items with proper bagging and wrapping to prevent damage.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior
Retail Store Associate
Commonwealth Bank
New Delhi, India
01.2018 - 02.2021
Retail Associate Manager
Commonwealth Bank
New Delhi
02.2011 - 02.2021
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Education
Associate of Arts -
Oxford School of Management
New Delhiundefined
Oxford School of Management
New Delhi01-2026
Oxford School of Management
New Delhi04-2024
Bachelor of Arts - Field of Study
Sch Name
Sch Loc04-2023
Sabinal High School
Sabinal TX02-2023
Teach Tech Charter High School
Los Angeles CA01-2023
Oxford School of Management
New Delhi01-2020
Oxford School of Management
New Delhi02-2009
Oxford School of Management
New DelhiOxford School of Management
New Delhi, IndiaAssociate of Science -
Oxford School of Management
New DelhiFashion Design -
Oxford School of Management
New DelhiAssociate of Arts - Fashion Design
No School
Associate of Science - Accounting And Business Management
No School Name
High School Diploma -
Oxford School of Management
Skills
- Report generation
- Tool repair and maintenance
- Profitability and revenue generation
- Computer Proficiency
- Bid estimation
Languages
Tamil
Beginner (A1)
Chinese (Cantonese)
Elementary (A2)
Spanish
Intermediate (B1)
Spanish
Upper intermediate (B2)
Spanish
Advanced (C1)
English
Full Professional
Italian
Native or Bilingual
Accomplishments
- Supervised team of [Number] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved [Issue] which led to [Results].
Affiliations
- Driving experience
- Member, [Professional Organization Name], [Year] to Current
Certification
- Certified Protection Officer (CPO) ADDITIONAL
- Member Institute of Logistics and Transport (MILT)
Additional Information
- Mixed, used and properly stored hazardous chemical cleaners to minimize risk of injury or illness.
- Oversaw quality control by using [Technique] to perform tasks, which resulted in increased productivity.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
Timeline
Janitorial Cleaner
Allied Universal Security Services
02.2021 - 08.2021
Retail Store Associate
Commonwealth Bank
02.2021 - 07.2021
Retail Store Associate
Commonwealth Bank
02.2019 - Current
Retail Store Associate
Commonwealth Bank
01.2019 - 11.2021
Retail Sales Associate
Teleperformance
01.2018 - Current
Retail Store Associate
Commonwealth Bank
01.2018 - 02.2021
Retail Associate Manager
Commonwealth Bank
02.2011 - 02.2021
High School Diploma -
Oxford School of Management
Associate of Science - Accounting And Business Management
No School Name
Associate of Arts - Fashion Design
No School
Fashion Design -
Oxford School of Management
Associate of Science -
Oxford School of Management
Oxford School of Management
Oxford School of Management
Oxford School of Management
Oxford School of Management
Teach Tech Charter High School
Sabinal High School
Bachelor of Arts - Field of Study
Sch Name
Oxford School of Management
undefined
Oxford School of Management
Retail Store Associate
Commonwealth Bank
Retail Store Associate
Commonwealth Bank
Retail Store Associate
Commonwealth Bank
Associate of Arts -
Oxford School of Management