Johnita Hilton
Landover,MD
Summary
Certified Medical Assistant, CNA, and Phlebotomy Technician with over 15 years of clinical and administrative healthcare experience. Skilled in patient care, specimen collection, EMR systems, and supporting providers in fast-paced hospital, urgent care, and outpatient settings. Recognized for compassion, reliability, and strong communication with patients and families. Seeking to contribute to a medical team dedicated to quality care and service.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Phlebotomy Technician
Quest Diagnostics
Greenbelt, MD
03.2026 - Current
- Performed venipuncture and capillary draws with precision and care, ensuring patient comfort.
- Maintained accurate patient records, adhering to compliance and quality standards in specimen handling.
- Collaborated with healthcare teams to facilitate efficient patient flow and optimize laboratory processes.
- Trained new staff on phlebotomy techniques, best practices, and safety protocols to enhance team performance.
Phlebotomist Technician
Labcorp
Washington, DC
05.2024 - 02.2026
- Perform venipuncture, capillary puncture, and butterfly collection for patient and donor specimens.
- Prepare patients by explaining procedures and ensuring comfort.
- Label, store, and process samples while maintaining accuracy and compliance.
- Enter patient data and verify insurance information in EMR systems.
- Educate donors, provide first aid, and ensure equipment sterilization.
Medical Assistant
Concentra Urgent Care
Lanham, MD
06.2023 - 11.2023
- Prepared patients for exams, collected vitals, performed venipunctures, administered vaccines, PFTs, audiograms, respirator fit tests and a wide range of other test.
- Performed DOT and non-DOT drug/alcohol testing, rapid flu/strep/glucose screenings.
- Assisted providers with procedures, wound care, splints, and DME dispensing.
- Triaged emergent patients and supported injury care with proper bandaging/dressings.
Medical Assistant
MedStar Health
Washington, DC
02.2023 - 06.2023
- Prepared patients and exam rooms for visits; verified health histories and vitals.
- Assisted providers with exams, lab specimen prep and collections , EKGs, and medication administration.
- Managed instrument sterilization, sutures, and dressings to support care delivery.
Patient & Family Representative
University of Maryland Medical Center
Baltimore, MD
03.2022 - 08.2022
- Supported patients and families by addressing inquiries and resolving concerns.
- Directed patients to appropriate healthcare resources and explained hospital policies.
Medical Assistant
UMMC Drug Treatment Facility
Baltimore, MD
12.2021 - 03.2022
- Assisted with front desk, billing, scheduling, and patient intake.
- Prepared patients for exams and documented medical histories.
Human Services Specialist
Athena Consulting (DHHS)
Silver Spring, MD
03.2021 - 01.2022
- Supported COVID-19 vaccination sites with intake, screening forms, and patient education.
- Assisted with clinic setup, vaccine prep, and documentation.
Medical Assistant
Sobhan Mathew Internal Medicine
Bowie, MD
08.2009 - 01.2020
- Prepared patients for exams, collected vitals and health history. Assisted physician with exams, gave injections, and performed specimen collection of blood urine or stool.
- Managed scheduling, patient intake, and EMR documentation.
- Handled prescription refills and maintained compliance with safety standards.
Independent Consultant (Home Health Care)
Kelly Works Inc.
Bowie, MD
01.2003 - 06.2016
- Provided compassionate in-home care, assisting with hygiene, mobility, and daily living activities.
- Supported patient safety using gait belts and Hoyer lifts if needed.
- Promoted social and emotional well-being through personal support.
Education
Certificate - CNA/GNA
Nurse One Inc
Lanham, MD12.2018
Certificate - Medical Assisting
Sanford Brown Institute
Landover, MD01.2010
High School Diploma - undefined
Northwestern High School
Hyattsville, MD01.2005
Skills
- Patient Care & Advocacy
- Venipuncture & Specimen Collection
- Vital Signs & Triage
- Injections & Vaccinations
- EMR / Medical Records Management
- HIPAA Compliance
Certification
- Certified Nursing Assistant (CNA), 2018 – 2027
- Certified Medical Assistant (CMA), 2010 – 2027
- Certified Phlebotomy Technician (CPT) 2010 – 2027
- CPR & AED Certified
- Valid Driver’s License (2021 – 2028)
Timeline
Phlebotomy Technician
Quest Diagnostics
03.2026 - Current
Phlebotomist Technician
Labcorp
05.2024 - 02.2026
Medical Assistant
Concentra Urgent Care
06.2023 - 11.2023
Medical Assistant
MedStar Health
02.2023 - 06.2023
Patient & Family Representative
University of Maryland Medical Center
03.2022 - 08.2022
Medical Assistant
UMMC Drug Treatment Facility
12.2021 - 03.2022
Human Services Specialist
Athena Consulting (DHHS)
03.2021 - 01.2022
Medical Assistant
Sobhan Mathew Internal Medicine
08.2009 - 01.2020
Independent Consultant (Home Health Care)
Kelly Works Inc.
01.2003 - 06.2016
Certificate - CNA/GNA
Nurse One Inc
Certificate - Medical Assisting
Sanford Brown Institute
High School Diploma - undefined
Northwestern High School