Johnita Hilton
Landover,MD
Summary
Reliable empathetic and motivated nursing professional with excellent patient care. Who's combined clinical and administrative experience with the compassion for helping people in the healthcare profession. Looking to join a medical team dedicated to upholding the highest standards of patient care. Dedicated and empathetic medical assistant/ CNA offering 12 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical assistant
Concentra Urgent Care
06.2023 - 11.2023
- Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
- Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing
- Assist providers during examination and treatment
- Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
- Prepare and assist clinician with procedure set up and injury care
- Apply bandages, dressings and splints as ordered by the treating clinician
- Dispense medications and DME as ordered by the treating clinician in accordance with state regulations as well as a variety of other test and procedures performed.
Medical Assistant
Medstar Health Georgetown University Hospital
02.2023 - 06.2023
- Prepares patients for the health care visit by directing and or accompanying them to the examining room providing materials needed for the examination and or treatment
- Arranging and stocking examining room instruments, supplies, and equipment
- Verifying patient information by interviewing patients reviewing and or recording medical history taking vital signs confirming purpose of visit or treatment
- Supports patient care delivery by helping health care providers during examinations preparing laboratory specimens performing basic laboratory tests on the premises disposing of contaminated supplies sterilizing medical instruments administering medications on the premises authorizing drug refills as directed telephoning prescriptions to pharmacies drawing blood preparing patients for x-rays taking electrocardiograms removing sutures changing dressings.
Patient and Family Care Representative
UMMC
03.2022 - 08.2022
- Referred patient to appropriate healthcare services or resources
- Investigated and directed patient's inquiries and complaints to appropriate medical staff and members to follow up and ensure satisfactory resolution
- Explained policies and procedures and services to patients using medical and or administrative knowledge.
Office/Medical Assistant
UMMC Drug Treatment Facility
12.2021 - 03.2022
- Performed a wide variety of clerical and administrative tasks
- These tasks included scheduling appointments, word processing, billing, data entry, filing, and answering telephone calls
- Prepare patients for examination, take vitals, and record patients' health history.
Human Service Specialist
DHHS Athena Consulting
03.2021 - 01.2022
- Provided excellent customer service to patients coming to vaccination sites
- Assisted with physical set up of vaccine clinic and preparation of materials needed for vaccine administration
- Reviewed screening forms and completed immunization card documenting along with education on important information.
Medical Assistant
Sobhan Mathew
08.2009 - 01.2020
- Under direct supervision, Assisted the physician with patient care duties in a medical environment
- Maintained efficient patient flow assisted with patient care, exams, procedures and patient education
- Performed miscellaneous clinic support task including filing answering phones and maintaining physician schedule
- Performed Laboratory duties including venipunctures, IV, IM, SC and ID injection, Urine Cultures etc.
Certified Nursing Assistant
Kelly Works
01.2013 - 06.2016
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment
- Consulted with nurses to develop patient care plans and evaluate treatment options
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Independent Consultant
Kelly Works Inc.
01.2005 - 06.2016
- Assisted clients in DLA
- Provided social and emotional support to improve patients' morale
- Assisted with daily hygiene including showering oral peri care and incontinence care
- Examining patients for minor or major changes
- Lifting and assisting clients in wheelchairs
- Assist with transferring client to and from vehicle
- Assist clients from bed to chair using gait belts and hovers lifts ensuring clients safety and comfort
- Clients also got assisted with community and Integration inclusion.
Medical Assistant
Caryl Mussenden M.D.
10.2008 - 01.2009
- Communicated and assisted patient needs over the phone and in the office
- Handled all front desk duties, collected and recorded all patient records
- Collections and recording of patient's vital signs
- Assist in exams and gynecological procedures.
Education
Certified Medical Assistant -
Sanford Brown Institute
MD06.2008
Certified Nursing Assistant -
Nurse One Inc
MD01.2020
Certificate Phlebotomy Technician -
Sanford Brown Institute
MDSkills
- Great Plan and problem-solving Skills
- Documentation Skills
- Verbal Communication Skills
- Dependability Skills
- Verbal Communication
- Medical Teamwork
- Clinical Skills creating safe and effective environment
- Highly detailed oriented skills
- Understands medical procedures
- Professional bedside manner
- Venipuncture and phlebotomy
- HIPAA compliance
- Advanced anatomy knowledge
- Charting expertise
- Medical billing
- Inventory and supply management
- Electrocardiography (EKG)
- Team management and supervision
- Vital sign monitors
- Data entry
- Customer Service
Certification
- Certified Nursing Assistant
- Certified Medical Assistant
- CPR/ BSL Certified
- AED Certified
- Certified Phlebotomist
Timeline
Medical assistant
Concentra Urgent Care
06.2023 - 11.2023
Medical Assistant
Medstar Health Georgetown University Hospital
02.2023 - 06.2023
Patient and Family Care Representative
UMMC
03.2022 - 08.2022
Office/Medical Assistant
UMMC Drug Treatment Facility
12.2021 - 03.2022
Human Service Specialist
DHHS Athena Consulting
03.2021 - 01.2022
Certified Nursing Assistant
Kelly Works
01.2013 - 06.2016
Medical Assistant
Sobhan Mathew
08.2009 - 01.2020
Medical Assistant
Caryl Mussenden M.D.
10.2008 - 01.2009
Independent Consultant
Kelly Works Inc.
01.2005 - 06.2016
Certified Medical Assistant -
Sanford Brown Institute
Certified Nursing Assistant -
Nurse One Inc
Certificate Phlebotomy Technician -
Sanford Brown Institute