Hana Elbassiony
Paramount Homecare
Staten Island,USA
6
years of professional experience
A reliable, versatile, and highly organized professional thriving in both solo and team-based settings. I am actively pursuing a new opportunity in the administrative field. I am dedicated to making meaningful contributions to any team and am enthusiastic about offering my commitment and skills to a progressive and dynamic organization.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Work History
Medical Assistant
2 Years 5 Months- Administered medications and vaccinations per physician directives, ensuring patient safety and compliance.
- Coordinated patient appointments, optimizing scheduling to minimize wait times and enhance service delivery.
- Assisted in patient intake procedures, collecting vital information accurately for efficient record-keeping.
- Managed electronic health records, maintaining data integrity and confidentiality in compliance with regulations.
- Managed over 60 customer calls per day
Personal Care Assistant
2 Years 11 Months- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Developed personalized care plans in collaboration with healthcare professionals to meet individual client needs.
- Monitored and documented client health status, ensuring timely communication with family and medical staff.
- Implemented effective time management strategies to optimize care delivery across multiple clients.
- Advocated for client rights and preferences, enhancing overall satisfaction with homecare services provided.
Medical Spa Receptionist
1 Year 4 Months- Managed front desk operations, ensuring seamless guest check-in and appointment scheduling.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Coordinated communication between clients and therapists to optimize service delivery.
- Implemented and maintained efficient booking systems for enhanced client experience.
- Trained new staff on reception protocols and customer service best practices.
Baker
3 Years 4 Months- Small Business
- Developed and executed recipes for a variety of baked goods, ensuring quality and consistency.
- Operated mixers, ovens, and other baking equipment to produce high-quality products efficiently.
- Trained junior bakers on best practices in baking methods and food safety standards.
- Enhanced team performance through mentoring, fostering a collaborative work environment focused on excellence.
- Managed over 40 order per day and communication with customers
Cashier
2 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at shift end.
- Assisted customers with product inquiries and provided exceptional service.
Summer Youth Employee
3 Months- Assisted in organizing and coordinating activities for an online summer program. Supported participants with program resources and information. Facilitated communication among team members to enhance program effectiveness.
- Assisted in implementing summer programming for youth development initiatives.
- Facilitated workshops to enhance participants' skills and career readiness.
- Collaborated with team members to create engaging educational activities.
Education
Bachelor of Science - Psychology Major, Biology Minor
- 3.5 GPA
- Dean's List Fall 2024 , Spring 2026
- PSI CHI Member
- NSCS Member
- Fasting for Peace Event Coordinator
- MSA Club Member
- PSA Club Event Coordinator
- PA / Pre-Med Club Member
High School Diploma
- Dean's List Fall / Summer 2022 - 2023
- Honor Roll Fall / Summer 2022 - 2023
- Awarded Certification of Honor for Excellence in Social Studies, Science, Physical Education. Mathematics, and English
- Awarded President's Education Awards Program for Outstanding Academic Excellence
- 3.8 GPA
- Extracurricular Activities: Volleyball Team Member, SIUH Partnership, Teacher's Assistant,, Boy's Volleyball Team Manager
- MSI Event Organizer and Club Member
Skills
Great communication skills.
Fast learner.
A fast and efficient worker.
Responsible and organized.
Works great with others.
Very patient and good at problem solving.
Time management skills.
Medical terminology knowledge
Customer service
Patient scheduling
HIPAA compliance
Accomplishments
- Took approximately 10 - 15 EKGs per day.
- Recognized for outstanding dedication to patient care.
- Mentored junior staff on new radiological equipment operation.
- Resolved product issue through consumer testing.
- Recognized for going above and beyond the call of duty.
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
ASL
Limited Working
Timeline
Medical Spa Receptionist
The Residence Wellness Spa
01.2025 - 05.2026Read More
Medical Assistant
Ben Sinai Medical Center
01.2024 - CurrentRead More
Personal Care Assistant
Paramount Homecare
07.2023 - CurrentRead More
Cashier
Olive Tree
10.2020 - 12.2020Read More
Summer Youth Employee
SYEP
06.2020 - 09.2020Read More
Baker
Happy Bakers
05.2020 - 09.2023Read More
College of Staten Island
Bachelor of Science from Psychology Major, Biology Minor
Read More
New Dorp High School
High School Diploma
Read More