John J Hillard
Greenwood Lake
Summary
Transformative executive leader dedicated to maintaining the highest standards of nursing practices and policies. Excellent mentor, and recruiter who supports staff and local community. Demonstrates strong working knowledge of regulatory compliance along with proven results in managerial roles.
Overview
19
19
years of professional experience
6
6
Certifications
Work History
Director of Nursing
Glen Arden Healthcare Center
Goshen
12.2024 - Current
- Develop and implement patient care policies for improved patient centered service delivery.
- Coordinate training programs for nursing staff on best practices and protocols using federal and state regulations as guidelines.
- Oversee medication management processes which include adhering to Bureau of Narcotic Enforcement guidelines.
- Monitor patient care metrics to identify areas for quality improvement initiatives.
- Review incident reports submitted by nurses related to any adverse events that occurred during their shift that could bring litigation.
- Monitor changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
Assistant Director of Nursing
Highland Rehabilitation & Nursing Center
Middletown
06.2021 - 12.2024
- Collaborated with healthcare teams to develop and implement patient care plans, ensuring compliance with regulations.
- Facilitated training sessions to elevate staff skills in patient care and safety protocols, enhancing overall care quality.
- Facilitated training sessions to enhance staff skills in patient care and safety protocols.
- Assessed competency of clinical staff to promote quality, continuity, and safety.
- Coordinated communication among families, patients, and medical teams to optimize care delivery and support patient needs.
- Facilitated communication among families, patients, and medical teams to ensure seamless care coordination.
- Provided education across all disciplines to avoid break in the continuum of care.
Director of Nursing
Highland Rehabilitation & Nursing Center
Middletown
05.2020 - 06.2021
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Implemented strategies for improving patient satisfaction scores in the nursing department on an ongoing basis.
Quality Improvement Specialist/Assistant Director of Nursing
Hudson Valley Rehabilitation & Extended Care
Highland
11.2006 - 05.2020
- Developed training materials to enhance staff understanding of compliance and quality assurance standards.
- Conducted ongoing medical record audits to ensure adherence to state regulation and appropriate standard of care.
- Assisted in the development of risk management policies and procedures in compliance with regulatory state mandates.
- Developed and implemented comprehensive strategies to assess, monitor, and improve the quality of services provided.
- Monitored regulatory changes affecting quality improvement practices in care delivery.
- Created detailed reports on quality assurance findings, proposing actionable solutions for compliance issues.
- Identified gaps in internal control systems, developed corrective action plans, and monitored progress towards resolution.
- Investigated customer complaints on product and service quality, documenting findings and recommending targeted corrective actions.
- Conducted reviews of quality improvement plans to identify areas for improvement and ensure compliance with applicable regulations.
- Trained personnel on best practices in order to promote a culture of continuous improvement within the organization.
Education
Master of Science - Healthcare Administration
University of Phoenix
Tempe, AZ02-2006
Bachelor of Science - Nursing
University of Phoenix
Tempe, AZ05-2004
Skills
- Legal nurse consulting
- Adult education for healthcare professionals
- Infection control preventionist/educator
- Quality control/Quality improvement
- Wound care consultant
- Restructuring facilities with poor performance
- Create effective policies and procedures to improve outcomes
- Effective liaison for gubernatorial regulatory agencies
Certification
Legal nurse consultant
Timeline
Director of Nursing
Glen Arden Healthcare Center
12.2024 - Current
Assistant Director of Nursing
Highland Rehabilitation & Nursing Center
06.2021 - 12.2024
Director of Nursing
Highland Rehabilitation & Nursing Center
05.2020 - 06.2021
Quality Improvement Specialist/Assistant Director of Nursing
Hudson Valley Rehabilitation & Extended Care
11.2006 - 05.2020
Master of Science - Healthcare Administration
University of Phoenix
Bachelor of Science - Nursing
University of Phoenix