John Collins
Hephzibah,Georgia
Summary
Hardworking Mechanic successful at completing inspections, maintenance and repairs on outdoor power equipment. Quality-driven and disciplined nature, with strong skills in investigating problems and developing successful solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Master Service Technician
Jack Of Many Trades
01.2015 - Current
- Enhanced customer satisfaction by efficiently diagnosing and repairing complex equipment issues.
- Streamlined repair processes for faster turnaround times and increased workshop productivity.
- Improved performance with ongoing training and mentorship.
- Maintained a clean, safe, and organized work environment to optimize workflow and minimize accidents.
- Mastered advanced diagnostic tools to quickly identify malfunctions and execute effective and appropriate repairs.
- Completed customer orders and warranty services according to manufacturer specifications.
- Maintained accurate records of time and materials required to perform repairs and service.
- Conducted thorough safety inspections ensuring compliance and customer peace of mind.
- Stayed current on industry trends through continued education, seminars, and workshops, applying new knowledge to daily tasks.
- Provided exceptional customer service by listening to concerns, offering solutions, and keeping clients informed throughout the repair process.
- Managed inventory levels to ensure availability of necessary parts for efficient job completion.
Supply Chain Specialist
Patterson Veterinary Supply
01.1995 - 01.2015
- Optimized inventory levels by implementing efficient demand forecasting and supply planning methods.
- Reduced order lead times with streamlined procurement processes for increased customer satisfaction.
- Enhanced supplier relationships, negotiating better pricing and terms for cost savings.
- Implemented robust vendor management systems to ensure timely delivery of goods and services.
- Maintained optimal inventory levels to meet operational requirements.
Regulatory Compliance Specialist
Patterson Veterinary Supply
01.1995 - 01.2015
- Ensured regulatory compliance by conducting thorough audits and assessments of company policies and procedures.
- Improved operational efficiency through consistent monitoring, analyzing, and improving the organization''s compliance programs.
- Streamlined reporting processes for swift identification and resolution of potential regulatory violations.
- Collaborated with cross-functional teams to develop comprehensive risk management strategies and reduce exposure to non-compliance penalties.
- Developed training materials and conducted workshops to educate employees on industry regulations, laws, and best practices.
- Assisted in the preparation of regulatory submissions, ensuring timely submission and approval of essential documents.
- Established a culture of compliance within the organization by promoting transparency, communication, and ethical conduct among all team members.
- Conducted gap analyses to identify areas requiring improvement or enhancements within existing compliance frameworks.
Education
Liberal Arts & Science -
Fitchburg State University
Fitchburg, MASkills
- Strong Communication Skills
- Expert Diagnostics
- Technical Documentation
- Advanced Troubleshooting
- Problem Solving
- Inventory Management
- Continuous Improvement
- Estimating Work
- Customer Service
Affiliations
- Honeybee Beekeeper
Certification
Briggs & Stratton Certified Master Service Technician
Kohler Certified Engine Expert
Certified Global Business Professional
Languages
Spanish
Limited Working
Timeline
Master Service Technician
Jack Of Many Trades
01.2015 - Current
Supply Chain Specialist
Patterson Veterinary Supply
01.1995 - 01.2015
Regulatory Compliance Specialist
Patterson Veterinary Supply
01.1995 - 01.2015
Liberal Arts & Science -
Fitchburg State University