Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Shop Manager
Take 5 Oil Change
Flower Mound
11.2024 - 05.2025
Managed daily shop operations and ensured smooth service delivery.
Trained new employees on safety protocols and operational procedures.
Assisted customers with service inquiries and product recommendations.
Enforced company policies regarding employee conduct, attendance, dress code.
Lead Auto Technician
Integrity Car Care
Cross Roads
02.2024 - 11.2024
Diagnosed vehicle issues using advanced diagnostic tools and equipment.
Conducted thorough inspections to ensure vehicles met safety standards.
Communicated effectively with customers regarding service recommendations and repairs.
Documented service records accurately for compliance and customer reference.
Recommended additional services or repairs based on inspection results.
Sales and Warehouse
DCP Valve & Services
Elk City
10.2022 - 08.2023
Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Completed day-to-day duties accurately and efficiently.
Implemented efficient inventory management protocols, optimizing stock levels and reducing downtime by accurately receiving and recording stock items.
Training Manager
Wing Stop
Cross Roads
01.2021 - 08.2021
Facilitated onboarding sessions to enhance employee understanding of company culture.
Mentored staff on best practices for food safety and service excellence.
Coordinated with managers to identify skill or knowledge gaps and implement training needs.
Identified areas of improvement in existing training methods and procedures.
Education
Business Certification - Microsoft Office & IC3 Computer Literacy
North Texas Job Corps
McKinney, TX
11-2023
High School Diploma -
Braswell High School
Little Elm, TX
05-2018
Skills
Shop operations
Employee training
Product knowledge
Inventory management
Safety compliance
Customer relationship management
Timeline
Shop Manager
Take 5 Oil Change
11.2024 - 05.2025
Lead Auto Technician
Integrity Car Care
02.2024 - 11.2024
Sales and Warehouse
DCP Valve & Services
10.2022 - 08.2023
Training Manager
Wing Stop
01.2021 - 08.2021
Business Certification - Microsoft Office & IC3 Computer Literacy