Ronald D'Arcangelo
Denville
Summary
Senior technician and shop manager with 12+ years experience proficient in electric vehicle diagnostics and repair. Team player with strong problem solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Shop Manager/Operator
Fairfield Auto Service
Fairfield
04.2023 - Current
- Oversee all shop operations
- Job Allocation
- All shop transactions, customer and internal
- Job Scheduling, parts ordering and completion
- Management and upkeep of shop equipment and certifications
- EV specialized diagnostics
Lead Mobile Service Technician
Rivian
Brooklyn
06.2022 - 04.2023
- Organizing mobile service program for NYC, NJ and greater PA areas
- Schedule and parts management
- Remote diagnostics and appointment preparation
- Efficiency growth
- Team coordination
- Fleet Vehicle management
Electrical Safety Technician
Rivian
Buffalo
10.2021 - 06.2022
- High Voltage Battery Pack teardown, investigation and documentation
- Remote and hands-on Diagnostics
- Pre crash test prep and data logging
- Post crash test vehicle analysis
- Troubleshooting vehicle failure points
- Collaborating with different teams on high and low voltage architecture changes
Field Service Technician
Rivian
Remote
12.2020 - 10.2021
- Supported various Rivian locations
- Assisted with onboarding new technicians
- Assembly of Prototype vehicles
- Vehicle crash test prep
- End of line repair support
- Diagnosis and repair of vehicles
Lead Mobile Service Technician
Tesla It Solutions
Springfield
03.2016 - 12.2020
- Repair and diagnosis of High Voltage Systems
- Training and certifying technicians
- Process efficiency
- Remote Diagnostics and customer education
- Schedule preparation
- Piloting mobile service for northeast region
- Customer transactions
Automotive Technician
A&R Auto
Florham Park
08.2013 - 03.2016
- Brake Systems
- Suspension Systems
- HVAC
- Electrical diagnosis
- Customer contact, providing estimates and customer transactions
- Overseeing/managing the shop in absence of the owner
Education
Automotive Technology
Brookdale Community College
Lincroft, NJ06-2014
Skills
- Shop operations
- Remote diagnostics
- Fleet management
- Process efficiency
- Employee training
Certification
- Penthouse and Contactor (Tesla)
- SEP 3 Certified (Rivian)
Timeline
Shop Manager/Operator
Fairfield Auto Service
04.2023 - Current
Lead Mobile Service Technician
Rivian
06.2022 - 04.2023
Electrical Safety Technician
Rivian
10.2021 - 06.2022
Field Service Technician
Rivian
12.2020 - 10.2021
Lead Mobile Service Technician
Tesla It Solutions
03.2016 - 12.2020
Automotive Technician
A&R Auto
08.2013 - 03.2016
Automotive Technology
Brookdale Community College
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