John M. Hunt
Rome,NY
Summary
Highly motivated and results-driven professional with extensive experience as a Revenue Recovery Supervisor. Proven track record in identifying and recovering revenue, improving operational efficiency, and leading high-performing teams. Seeking to leverage my skills and experience as an Account Executive at UPS. Known for my ability to develop strategic solutions to enhance profitability, I am adept at building and maintaining client relationships, negotiating contracts, and delivering exceptional customer service. My strong analytical skills, attention to detail, and commitment to excellence have been instrumental in my success in revenue recovery, and I am eager to apply these qualities to a new challenge at UPS.
Overview
6
6
years of professional experience
Work History
Revenue Recovery Supervisor
UPS
03.2023 - Current
- Supervise and mentor a team of employees, providing continued training to encourage their growth and development
- Conduct comprehensive audits of procedures and methods, generating valuable reports that contribute to our revenue recovery efforts
- Identified issues, analyzed information and provided solutions to problems.
- Complied with established internal controls and policies.
- Collaborated with cross-functional teams to identify opportunities for process improvements that led to increased efficiency in revenue recovery efforts.
CDL Class A Driver
McLane Company
09.2021 - 09.2022
- Over 10,000 Miles driven
- Accident Free/ Zero Moving Violations
- Increased customer satisfaction by providing exceptional service during pickup and delivery interactions.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Maintained timely deliveries by effectively managing schedules and prioritizing tasks according to client needs.
Contact Tracer
NYS Department Of Health
03.2021 - 09.2021
- Worked with local health departments. Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Maintained patient confidentiality while managing sensitive personal information during interviews and follow-up communications.
- Adapted quickly to changing protocols as new information became available about COVID-19 transmission patterns, updating procedures accordingly.
- Implemented effective time management strategies to balance high caseloads while maintaining attention to detail in each investigation.
Chef/Cafe Manager
Baggs Square Cafe
04.2018 - 12.2019
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Secured daily cash by verifying totals and making nightly deposits.
- Boosted sales growth by developing innovative marketing strategies and engaging promotional events.
Education
Associate of Arts - Business Management And Administration
University of Arkansas
Online03.2025
Covid-19 Contact Tracing -
Johns Hopkins University
Baltimore, MD12.2020
GED -
Norwich High School
Norwich, NY06.2016
Skills
- Revenue Maximization
- Attention to Detail
- Documentation and Record Keeping
- Staff Management
- Cross-Functional Collaboration
- Performance Improvement
- Report Writing
- Microsoft Office
- Goal Setting
- Training and Mentoring
- Audit Support
- Data Collection
- Office Support Skills
- Verbal Communications
Timeline
Revenue Recovery Supervisor
UPS
03.2023 - Current
CDL Class A Driver
McLane Company
09.2021 - 09.2022
Contact Tracer
NYS Department Of Health
03.2021 - 09.2021
Chef/Cafe Manager
Baggs Square Cafe
04.2018 - 12.2019
Associate of Arts - Business Management And Administration
University of Arkansas
Covid-19 Contact Tracing -
Johns Hopkins University
GED -
Norwich High School