JOHN M. MARZOLF
Internal Auditor
Dearborn,MI
Summary
Reliable employee currently pursuing a career change. Currently pursuing to gain employment with an internship / entry level-internal auditing position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Currently studying and preparing for CIA Certification
- Part 1- passed/completed- September 30th
- Currently preparing/studying for Part 2
Overview
9
9
years of professional experience
Work History
Operations Manager
Conrail
04.2015 - 06.2020
- Identified procedure or process changes required to improve performance and productivity.
- Supervised and coordinated daily with train crews to complete assigned work.
- Completed daily job briefings to help promote safe work environment.
- Provided oversight and direction to crews in accordance with company policies and compliance with Federal Railroad Administration
- Communicated and coordinated daily with yardmasters to properly move trains within various rail yards.
- Completed yearly book of rules class to maintain compliance with company policies and with Federal Railroad Administration.
- Communicated and coordinated daily with Train Dispatchers to ensure efficient train movements.
- Managed between 15-25 people depending on shift assignment and coordinated with other departments to promote safe- efficient work environment.
- Conducted Derailment investigations and collaborated with Track Department, Mechanical Department to determine official cause of accident.
- Conducted Grade Crossing accident investigations which included evidence gathering. Interviewed Train crew directly involved with accident, picture gathering, crew statements, witness statements, and requested train tapes be downloaded by Road Foreman to get detailed analysis of train movement at time of accident.
Safety Compliance Manager
Conrail
04.2014 - 04.2015
- Knowledge of planning, coordination, and execution of corporate business functions.
- Provided advice and guidance for improvements and anticipates areas of concern with regards to safety and operational improvements to ensure corporate goals were being achieved.
- Experience in conducting detailed analyses of processes and functions with regards to monitoring rail car movement, cycle time of rail cars, customer delivery, and on time train performance.
- Worked with local Detroit Managers and communicated issues and concerns with customer service group at headquarters.
- Worked directly with customers serviced in Detroit Region to ensure customers were being serviced properly and to address any concerns directly to local management and to headquarters.
- Monitored all yard inventories in Detroit Region to make sure freight was staying fluid to achieve efficient movement of freight.
Yard Supervisor
Conrail
01.2013 - 04.2014
- Assigned work to various rail crews within yard
- Communicated to crews with use of radio and instructed car department to complete Class 1 initial terminal testing for mainline departure
- Communicate daily with Trainmaster to maintain safe work environment.
- Responded daily to calls from customer service regarding inquiries about various railcars within yard
- Answered calls daily from Train Dispatcher to coordinate proper handling of yarding trains to various tracks.
Train Dispatcher
Conrail
05.2012 - 05.2013
- Coordinated with rail crews for mainline track movement
- Handled and controlled mainline switches to safely move freight
- Maintained compliance with operations and Federal Railroad Administration.
- Monitored and coordinated with Track Department for weekly mainline track inspections
- Communicated with Yardmasters/Trainmaster's daily for properly dispatching trains into various rail yards
- Answered phone calls regarding safety concerns and coordinated with Communication and signal department
Railroad Conductor
Conrail
08.2011 - 05.2012
- Signaled crew members, utilizing hand , radio communications and lantern.
- Completed Remote Control Operator Training and switched railcars in yards with use of remote control device.
- Inspected Railcars and completed proper air testing to safely move rail freight.
- Ensure compliance with railroad rules and compliance with the Federal Railroad Administration.
- Understand to keep updated with daily bulletin orders/ communicate with Train Dispatcher for mainline track movement.
Education
Master of Business Administration - Internal Auditing
Eastern Michigan University
Ypsilanti, MI04.2011
BBA - Accounting And Business Management
Eastern Michigan University
Ypsilanti, MI12.2005
Skills
- Record Keeping
- Business processes and procedures
- Customer Service
- Training and Development
- MS Office
- Daily Audits
- Regulations and compliance
- Oral and written communications
- Process Improvement Initiatives
Timeline
Operations Manager
Conrail
04.2015 - 06.2020
Safety Compliance Manager
Conrail
04.2014 - 04.2015
Yard Supervisor
Conrail
01.2013 - 04.2014
Train Dispatcher
Conrail
05.2012 - 05.2013
Railroad Conductor
Conrail
08.2011 - 05.2012
Master of Business Administration - Internal Auditing
Eastern Michigan University
BBA - Accounting And Business Management
Eastern Michigan University
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