The skills and training I’ve received from the military and law enforcement make me an ideal candidate for detecting and seizing contraband coming in through foreign nations. My desire has always been to serve my country in any capacity available. Due to the current situation in the world, my skills and knowledge equip me to be successful in a position working in Customs for the Federal Government.
Overview
28
28
years of professional experience
Work History
Small Business Owner
John Rainey Real Estate / Skyline Properties
05.2023 - Current
Branched off on my own to create this real estate company.
Managed purchasing, sales, marketing and customer accounts efficiently.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Promoted business via social media to generate leads and maximize brand identity.
Support and guide buyers in purchasing their home.
Research market trends to determine value of homes for sellers looking to sell their house.
Determine timelines for cleaning, home staging, photography, and listing date.
Write the marketing details for the property and prepares the marketing documents through the Northwest Marketing Listing Services (NWMLS) to list the home in the database. These listings appear nation-wide.
Collaborate and communicate with contractors to ensure my client’s needs are met and the housing sales are successful. Contractors include roofers, flooring, plumbers, title and escrow, photographers, structural engineers, and county zoning officials.
Utilize email, phone/text communication, Zoom and Facetime video calls and participate in other social events to market my services, as a small business owner.
Negotiate with other agents to get the best possible contract for my clients.
Build trust and collaboration with current lending vendor partner, Veterans United, to serve military veterans and their families with purchasing and selling their homes.
Support clients that are relocating to Washington State.
Real Estate Agent II
Flyhomes
04.2022 - 05.2023
Communicated with clients to understand property needs and preferences.
Negotiated, facilitated, and managed real estate transactions.
Maintained connections with clients to encourage repeat business and referrals.
Facilitated subgroup interactions using a team-based approach.
Advised clients on market conditions and property value for informed decision-making.
Advertised client properties through websites, social media, and real estate guides.
Liaised between buyers and sellers to provide positive experiences for both parties.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
Communicated the specific details of the offer with contractors to write the Real Estate contracts.
Notified contractors of upcoming events such as home inspection scheduling, sign placement and sign take downs.
Directed touring agents to tour homes with my clients.
Completed the 90-day onboarding training process within 30-days of starting at this agency.
Real Estate Broker
Tribeca NW Real Estate
10.2020 - 04.2022
Closed over 25 deals, in one year, while working with multiple buyers and sellers.
Negotiated real estate contracts to navigate transactions between buyers and sellers in a highly competitive market.
Set up virtual home tours, in-person visits, and open houses for properties.
Traveled as far as 100 miles (one way) to show, inspect, and close on houses for clients.
Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
Recognized by clients for responding to all calls/texts promptly by being available and approachable to clients almost 24/7.
Real Estate Agent
Keller Williams Eastside
08.2019 - 10.2020
Received Real Estate license with Rockwell Institute and immediately signed on with Keller Williams Eastside.
Sold two properties within a few months of becoming a licensed realtor. Typically, it takes most people six to eight months before getting their first transaction.
Shadowed Thuan Howard’s team, a top producing Real Estate agent in the State of Washington. Under Thuan’s guidance, I was on-site selling new construction for American Classic Homes, a luxury home builder in King County, Washington.
Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Completed property walk-throughs before completing deals to uphold accuracy in listings and appraisals.
Sought out and took every opportunity to host open houses for selling agents, while learning the real estate market.
Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
Networked with many small businesses such as staging companies, roofers, general contractors, and landscapers to promote my business and meet my clients needs.
Uniform Patrol/Police Officer
Tukwila Police Department
01.2019 - 03.2019
Investigated and reported crimes, accidents, offenses, and damage to property.
Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Secured crime scenes, gathered evidence, and questioned witnesses.
Enforced traffic laws and ordinances through visual observation and radar speed detection.
Issued traffic citations and electronic tickets for violations of traffic laws.
Apprehended suspects, read Miranda Rights, and transported offenders to jail.
Responded to emergency calls to provide assistance to citizens in need.
Uniform Patrol/Police Officer
Kent Police Departments
07.2018 - 12.2018
Received a Lifesaving award from the Mayor of Kent for saving the life of a person attempting suicide in a public bathroom.
Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Talked regularly with citizens to establish rapport and become familiar presence in area.
Secured crime scenes, gathered evidence, and questioned witnesses.
Answered emergency calls for help from citizens and business owners.
Notified emergency personnel of incidents requiring medical assistance and aid.
Promoted safe driving conditions by quickly identifying and removing disabled vehicles and obstructions from roadways.
Completed the State of Washington Post Certification, through a lateral program at the Police Academy in Burien.
Police Officer
Memphis Police Department
11.2006 - 07.2018
Patrolled in the Airway's Precinct, one of the highest crime areas in the United States.
Secured crime scenes, gathered evidence, and questioned witnesses.
Talked regularly with citizens to establish rapport and become familiar presence in area.
Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Enforced traffic laws and ordinances through visual observation and radar speed detection.
Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
Built excellent rapport and working relationship with community to build trust and improve upon communication, even participated in a barbecue competition as a guest judge.
Responded to emergency calls to provide assistance to citizens in need.
Identified, pursued and arrested suspects and perpetrators of criminal acts.
Participated in continuous firearms proficiency, defensive driving and arrest technique training.
During my time at the MPD I accepted a temporary assignment to work in the General Investigations Bureau (GIB) as a Detective.
Responsible for handling felony and misdemeanor cases, when I was temporarily assigned to GIB as a Detective, from 2013-2014.
Gained insight into what investigative services and Attorneys needed for the successful prosecution of criminals.
Investigated and questioned suspects, as a Detective, regarding crimes committed within the City of Memphis.
Wrote search warrants, presented warrant to legal personnel for authorization. Then, briefed task force on what items or persons were to be seized during the execution of the warrant.
Qualified expert with the duty pistol nine times.
Provided testimony in court proceedings.
Received numerous positive Observed Behavior Reports (OBRs).
Functioned as a member of the Memphis Police Pistol team. in 2007-2008.
Awarded with a Letter of Accommodation for the felony stop of a bank robber while operating in plain clothes.
Account Executive
Rapsheets / ChoicePoint
07.2004 - 11.2006
Sold pre-employment screening programs that included a search of applicant’s criminal background records, drug testing, education verification and certificates to businesses.
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Qualified leads, built relationships and executed sales strategies to drive new business.
Executed successful sales strategies to convert leads into customers.
Attended networking events to build relationships and identify sales opportunities.
Serviced accounts and proposed new products and services to maximize revenue.
Attended weekly sales meetings and monthly sales trainings.
Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Based on customer feedback and recommendations, I worked with the IT department to develop a different format of data searches, to meet specific contract needs for federal and local government compliance.
Created professional sales presentations and spoke at seminars to effectively demonstrate product features and competitive advantages.
Sergeant - Rank: E-5
Virginia Army National Guard, A Company 2/116th
10.1999 - 11.2004
Was honorably discharged on Oct. 27, 2000 and re-enlisted on March 22, 2001.
Coordinated activities of subordinate personnel to support mission success.
Responsible for a fire team of four to five men, sometimes this included squad size elements of 12-15 soldiers.
Ensured soldiers maintained good order, remained disciplined and accomplished all the general and special orders to standard.
Attended the Primary Leadership Developmental course and was given a superior rating for communication skills.
Deployed to Guantanamo Bay, Cuba and served during Operation Enduring Freedom and the Global War on Terrorism.
Ensured security of the world’s most dangerous terrorists.
Unit was awarded the Army Achievement Medal for outstanding service while deployed.
Moved to Tennessee, in July 2004, and spent last few months of my contract as a member of the Tennessee Army National Guard.
Was the Nuclear, Biological, and Chemical (NBC) NCO with the Tennessee Army National Guard.
Ensured soldiers met the NBC demands of the United States Army.
Sales Executive
RH Donnelley
04.2000 - 08.2001
Developed and presented valuable sales presentations to potential customers to highlight features and benefits of advertising.
Designed and sold advertising campaigns to businesses that were published in the Sprint Yellow Pages phonebook to promote companies’ products and services.
Serviced the region of North Carolina and Virginia.
Developed strong rapport with customers by listening to their needs and creating a positive impression.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Recognized for being over the sales quota on multiple Yellow Pages campaigns.
Awarded Rookie of the Year, for outstanding sales.
Awarded Salesperson of the Month several times for having the most sales in the company.
Vendor Relations Specialist
Value America
07.1999 - 03.2000
Responsible for ensuring that the quanity of electronic merchandise was maintained accurately throughout the online store.
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered customer telephone calls promptly to avoid on-hold wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Ensured chargeback issues between customers and their banks were handled in a timely manner.
Cross-trained with the Merchandisers to increase communication between departments.
Worked with multiple vendors to ensure availability of products on website.
Corporal - Rank: E-4
United States Marine Corps, USMC
06.1995 - 06.1999
Occupations included Security Forces, Machine Gunner, TCO Operator, Training NCO, and Infantry.
Joined the USMC upon completion of High School.
Assumed responsibility for the knowledge, skills and safety of my Marines as their Team Leader and Squad Leader.
Secured and protected military property, assets, and personnel.
Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
Navigated real world situations in hostile and non-hostile conditions, achieving positive outcomes.
Relayed crucial information and coordinated operations using radio communications equipment.
Assembled, disassembled and maintained various weapons for operational readiness.
Developed strong work ethic, excellent communication skills, and self-discipline.
Upheld code of conduct and maintained professionalism in stressful situations.
Learned work ethics and discipline, while attending Paris Island in South Carolina, 3rd Battalion.
Learned about Anti-Terrorism and close quarters battle (CQB) while at Marine Corp Security forces school.
Safeguarded Naval special weapons while assigned to the Naval Air Station North Island, in San Diego, California.
After deployment ended in California, was transferred to Small Craft Company, Camp Lejeune, NC.
Tasked as being the training NCO (Non-Commissioned officer) due to my security clearance.
Assigned as the (Tactical Combat Operator) TCO System Operator for the purpose of Battle Griffen in Norway.
Responsible for disseminating real time battle operations to higher command (military rank of Captain and above).
Given the responsibility to make tactical decisions in absence of higher command, while at the Battle Griffen.
Received two Meritorious Mass Awards, both in reference to outstanding leadership.
Education
Continuing Education -
Rockwell Institute
Bellevue, WA
2023
State of Washington -
Certified Real Estate Agent And Broker
Business License
08.2019
Completed Coursework For Real Estate License -
Rockwell Institute
Bellevue, WA
08.2019
Post Certification - Lateral -
Washington Police Academy
Burien, WA
10.2018
Basic Spanish Communication For Law Enforcement -
Memphis Police Department
Memphis, TN
10.2006
Post Certification -
Memphis Police Academy
Memphis, TN
11.2004
29th Infantry, Light Leaders Course -
Virginia Army National Guard
Charlottesville, VA
06.2004
Associate of Science - Business Administration
Piedmont Virginia Community College
Charlottesville, VA
05.2004
Army’s Primary Leadership Development Course -
Army National Guard
Fort Indiantown Gap, PA
07.2002
Outlines, Closing, And Planning Accounts -
Sprint Phone Book Marketing Training
White Plains, NY
10.2000
Tactical Combat Operator (TCO) System Operator Course -
USMC
Camp Lejeune, North Carolina
12.1998
Infantry Squad Leader Course -
USMC
Camp Pendelton, CA
06.1998
MP5 Operators Course -
Heckler & Koch (HK)
St. Helens, OR
04.1998
Desert Environmental Survival Training - SERE -
USMC
Yuma, AZ
10.1997
Security Force Battalion -
USMC
Chesapeake, VA
01.1996
School of Infantry -
USMC
Geiger, NC
11.1995
Boot Camp -
USMC
Paris Island, SC
09.1995
High School Diploma -
Collierville High School
Collierville, TN
05.1995
Skills
Leadership
Planning and Execution
Negotiation
Criminal Investigations
Community Engagement
Firearms Handling
Security Clearance
Excellent Communication
Self-Directed
Decision-Making
Timeline
Small Business Owner
John Rainey Real Estate / Skyline Properties
05.2023 - Current
Real Estate Agent II
Flyhomes
04.2022 - 05.2023
Real Estate Broker
Tribeca NW Real Estate
10.2020 - 04.2022
Real Estate Agent
Keller Williams Eastside
08.2019 - 10.2020
Uniform Patrol/Police Officer
Tukwila Police Department
01.2019 - 03.2019
Uniform Patrol/Police Officer
Kent Police Departments
07.2018 - 12.2018
Police Officer
Memphis Police Department
11.2006 - 07.2018
Account Executive
Rapsheets / ChoicePoint
07.2004 - 11.2006
Sales Executive
RH Donnelley
04.2000 - 08.2001
Sergeant - Rank: E-5
Virginia Army National Guard, A Company 2/116th
10.1999 - 11.2004
Vendor Relations Specialist
Value America
07.1999 - 03.2000
Corporal - Rank: E-4
United States Marine Corps, USMC
06.1995 - 06.1999
Continuing Education -
Rockwell Institute
State of Washington -
Certified Real Estate Agent And Broker
Completed Coursework For Real Estate License -
Rockwell Institute
Post Certification - Lateral -
Washington Police Academy
Basic Spanish Communication For Law Enforcement -
Memphis Police Department
Post Certification -
Memphis Police Academy
29th Infantry, Light Leaders Course -
Virginia Army National Guard
Associate of Science - Business Administration
Piedmont Virginia Community College
Army’s Primary Leadership Development Course -
Army National Guard
Outlines, Closing, And Planning Accounts -
Sprint Phone Book Marketing Training
Tactical Combat Operator (TCO) System Operator Course -
USMC
Infantry Squad Leader Course -
USMC
MP5 Operators Course -
Heckler & Koch (HK)
Desert Environmental Survival Training - SERE -
USMC
Security Force Battalion -
USMC
School of Infantry -
USMC
Boot Camp -
USMC
High School Diploma -
Collierville High School
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