JOHN MARK CUSTODIO
Summary
Dedicated professional focused on maintaining high sanitation standards and enhancing customer satisfaction. Proven expertise in team leadership, guest relations, and efficient operational support, contributing to a positive environment and organizational growth.
Overview
12
12
years of professional experience
Work History
EVS Attendant
Boyd Gaming
Saint Charles, Missouri
07.2025 - 06.2026
- Operated cleaning equipment, including vacuums and floor scrubbers, efficiently.
- Maintained cleanliness and sanitation in guest areas throughout the facility.
- Replenished supplies in restrooms and public areas regularly to ensure availability.
- Followed safety protocols to manage chemical use and prevent hazards effectively.
- Conducted routine inspections of facilities to identify cleaning needs and report issues.
TERRITORY MANAGER
THE CATHAY DRUG COMPANY INC.
03.2021 - 09.2022
- Established relationships with new business partners to expand market reach and drive sales growth
- Presented products to healthcare staff including doctors, nurses, and pharmacists to enhance product understanding and drive usage
- Achieving monthly quota
- Analyzed sales performance to identify trends and inform strategic decisions
- Attending and organising trade exhibitions, conferences and meetings
- Oversaw budget management for departmental expenses
- Writing reports and other documents
RETAIL SUPERVISOR
ACTIVE WORLD PTE. LTD SINGAPORE
09.2019 - 10.2020
- Maintain inventory and ensure items are in stock
- Handle customer complaints, issues and questions
- Cross-sold and encouraged product add-ons to enhance customer experience
- Designed and arranged store displays to enhance product visibility
- Identified market trends to align product offerings with customer preferences
- Ensured accuracy of promotions in accordance with company standards
- Received and organized large stock deliveries in designated storage areas
- Working within established guidelines, particularly with brands
- Attaching price tags to merchandise on the shop floor
RETAIL ASSOCIATE
ALANTIC SPORTS PTE LTD. SINGAPORE
06.2016 - 07.2019
- Offer help and provide direct assistance to customers
- Organize and replenish front stock and help merchandise store
- Promoted complementary products to enhance customer experience and increase sales
- Work as a team to achieve sales goals
- Organized back stock and conducted inventory counts to ensure accurate stock levels
- Received and stored large deliveries of stock for inventory control.
- Working within established guidelines, particularly with brands
CLINIC RECEPTIONIST
WATANAK DIAGNOSTIC CENTER
11.2015 - 05.2016
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone, answering or referring inquiries.
- Assist patients to complete all necessary forms and documentation including medical insurance
- Managed patient appointments by promptly notifying provider of patient's arrival, ensuring timely care delivery
- Coordinated availability of treatment information through efficient filing and retrieval of patient records, supporting smooth operations
- Upheld safety and cleanliness of reception area by adhering to established procedures and regulations, contributing to a welcoming environment
IN-HOUSE PROPERTY CONSULTANT
ACTIVE LAND ESTATE SALES INC.
08.2015 - 11.2015
- Compared properties with similar recently sold listings to determine competitive market prices, enhancing client decision-making.
- Promoted property sales through targeted advertisements, open houses, and active participation in multiple listing services, increasing visibility.
- Facilitated communication with clients to understand their property preferences to determine what kinds of properties they are seeking
- Scheduled property showings for potential buyers to view homes to show homes to prospective buyers.
- Inspected properties to evaluate conditions prior to client showings, ensuring clients received accurate assessments of property quality.Collaborated with a licensed real estate broker to ensure compliance with industry standards.
RADIOLOGIC TECHNCOLOGIST AND ENCODER
MP ANALYSIS & LABORATORY, INC.
11.2014 - 06.2015
- Produced high-quality diagnostic images to support accurate patient diagnoses
- Encoded patient details accurately in electronic health records
- Reporting important information to the Physician
- Explaining procedures to patients and answering questions
- Provided patient information and scheduled appointments to enhance patient access to care
- Coordinated tasks with clerical staff and technologists to streamline operations and improve workflow
Education
High School Diploma -
Bacolod Christian College
Philippines01-2008
Bachelor of Science - Radiologic Technologist
Riverside College
Philippines01-2014
Skills
- Cleaning standards compliance
- Cleaning protocols
- Cleaning equipment maintenance
- Facility sanitation practices
- Inventory control
- Time management
- Team leadership
- Teamwork
- Customer service
- Client relationship management
Timeline
EVS Attendant
Boyd Gaming
07.2025 - 06.2026
TERRITORY MANAGER
THE CATHAY DRUG COMPANY INC.
03.2021 - 09.2022
RETAIL SUPERVISOR
ACTIVE WORLD PTE. LTD SINGAPORE
09.2019 - 10.2020
RETAIL ASSOCIATE
ALANTIC SPORTS PTE LTD. SINGAPORE
06.2016 - 07.2019
CLINIC RECEPTIONIST
WATANAK DIAGNOSTIC CENTER
11.2015 - 05.2016
IN-HOUSE PROPERTY CONSULTANT
ACTIVE LAND ESTATE SALES INC.
08.2015 - 11.2015
RADIOLOGIC TECHNCOLOGIST AND ENCODER
MP ANALYSIS & LABORATORY, INC.
11.2014 - 06.2015
High School Diploma -
Bacolod Christian College
Bachelor of Science - Radiologic Technologist
Riverside College