Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
ResearchAssistant

Johnmark Hinton

Project, Program And Portfolio Manager
Houston,PA

Overview

19
19
years of professional experience
3
3
Certifications

Work History

Sr Manager, Project Services

Academy Sports + Outdoors
Houston, TX
01.2022 - Current
  • Manage large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Manage 26M budget to include creating the annual budget, monthly accruals and invoice reconciliation.
  • Examine quarterly financials to determine business operating capacity.
  • Develop proposals and presentations for internal and external audiences.
  • Boost team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Manage and report on annual and five-year roadmap.
  • Provide strong leadership to enhance team productivity and morale.

IT Business Partner

CSAT
Houston, TX
01.2021 - 01.2022
  • Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.
  • Developed work plans, gathered and synthesized data, led analyses and implemented recommendations to define, structure and execute strategic and operational initiatives.
  • Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
  • Evaluated productivity and quality of service and made recommendations for improvement to reach firm's short-term and long-term goals.

Director

Cybersoft Technologies
Houston, TX
01.2008 - 01.2021
  • Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
  • Maintained and updated project related documents.
  • Developed state level program from ground up, laying out framework, and defining roles.
  • Provided ongoing direction and leadership for program operations.
  • Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
  • Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Supervised work of 20 team members, offering constructive feedback regarding work performance.

Help Desk Supervisor

Waste Management
Houston, TX
01.2006 - 01.2008
  • Scheduled staff and delivered training materials and information.
  • Reviewed employee performance and surveyed customers to determine areas for improvement.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.

Help Desk Team Lead

Unisys
Austin, TX
01.2005 - 01.2006
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Used ticketing systems to manage and process support actions and requests.

Education

Master of Science - Management and Leadership

Western Governors University

Bachelor of Science - Business Administration, Information Technology Management

Western Governors University

Skills

Project Managementundefined

Accomplishments

  • PMP Certified
  • Scrum Master Certified
  • ITIL IT Services Management Essentials
  • US Army Veteran (Infantry), 1989 – 1996, 2001 – 2005

Certification

Project Management Professional (PMP)

Timeline

Sr Manager, Project Services

Academy Sports + Outdoors
01.2022 - Current

IT Business Partner

CSAT
01.2021 - 01.2022

Director

Cybersoft Technologies
01.2008 - 01.2021

Help Desk Supervisor

Waste Management
01.2006 - 01.2008

Help Desk Team Lead

Unisys
01.2005 - 01.2006

Master of Science - Management and Leadership

Western Governors University

Bachelor of Science - Business Administration, Information Technology Management

Western Governors University
Johnmark HintonProject, Program And Portfolio Manager