John Mark Johnson
Dresden,TN
Summary
Results-oriented Commercial Sales Manager with responsibility for hiring, training, and developing sales professionals in the food service industry. Responsible for customer relations and program development of high-volume establishments in areas from Paducah, KY to Memphis, TN.
Overview
22
22
years of professional experience
Work History
Commercial Sales Manager
Gordon Food Service
Jackson, TN
04.2002 - Current
- Trained employees on duties, policies and procedures.
- Established pricing policies and negotiated contracts with vendors and customers.
- Prepared presentations outlining product features, benefits, pricing options.
- Managed a portfolio of accounts while developing new business from existing clients.
- Maintained relationships with high-profile and return clients.
- Developed and implemented strategies for expanding customer base.
- Maintained relationships with existing clients by providing superior customer service.
- Recruited, trained, coached, and managed sales personnel.
- Generated leads through cold calling, emailing, attending trade shows, and other methods.
- Developed long-term strategic plans for increasing market share and profitability.
Education
Bachelor of Science - Criminal Justice
The University of Tennessee - Martin
Martin, TN06-1985
Skills
- Distribution Management
- Program Administration
- Account Management
- Supply Chain Management
- Quality Management
- Relationship Building
- New Business Development
- Contract Negotiations
- Expense Control
- Staff Supervision
- P&L Management
- Sales
- Customer Relationship Management
- Customer Retention
- Training and Development
- Policy/program development
- Problem Resolution
- Profit and loss accountability
- Team Leadership
- Staff Motivation
References
References available upon request.
Timeline
Commercial Sales Manager
Gordon Food Service
04.2002 - Current
Bachelor of Science - Criminal Justice
The University of Tennessee - Martin
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