Johnna Collier

• Leading security team and contributing to on-call shifts
• Direct supervision of 70 security officers and 5 Sergeants in two different sites
• Daily activities included and not limited to maintaining security of the different facilities
• Access and developing work schedules for staff at division sites
• Training new security staff on safety protocols and company standards
• Provide leadership and evaluation to security staff on both sites
• Performs personnel day to day operations, administration paperwork, ensuring assignments are completed
• Providing assistance, directions and support to employees and visitors in a courteous and professional manner
• Ensuring quality service and compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
• Identify performance shortcomings and then develop and recommend solutions to address shortcomings
• Comfortable with issuing verbal warnings, write ups and or disciplinary action reports
• Responsible and accountable for the patients, visitors, medical, and security staff
• Responsible for handling calls internally in a professional, caring customer centered manner
• Conducting investigations, completed forms and reports, maintaining log books
• Knowledgeable of Microsoft Office and Excel
• 8 years of experience of excellent conflict resolution and team work
• Experienced with disaster evacuations and crowd control
• Ability to work well under pressure and follow directions well

Care custody and control of retainers. Administrative office work.