JOHNNA GEORGE

• May pack and/or repack a variety of items utilizing a wide variety of standard packing materials, methods and techniques.
• Receives, checks, verifies, sorts and classifies materials and equipment by stock number, size, classification and condition.
• Determines the correct condition code, classification, repairability or non-repairability of items and estimates economic feasibility or cost of repair.
• Initiates records to document receiving and processing discrepancies and material defects found during phases of examination.

Receives, stores, and assembles for issue, shipment, and distribution, a wide variety of materials using mechanized, automated, and manual material moving equipment.

Receives, unloads and processes incoming shipments. Checks accompanying documentation against container or packing labels. Follows established procedures in reporting over, short, misdirected, or damaged materials

• Pack and/or repack a variety of items utilizing a wide variety of standard packing materials, methods and techniques.

• Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
• Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
• Worked with patients to schedule tests and procedures.
• Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.
• Verify all patient demographics and update if needed.
• Collects and verifies all manged care referrals.
• Post charges, add referrals, and any additional pertinent information for the billing process.

• Answering phones, scheduling appointments internally and for external referrals.
• Prior authorizations.
• Verify patient demographic information and update chart.
• Prepares and maintains daily and weekly reports
• Conducts research of records of implants patients have had.
• Takes payments and reconciles daily payments.

• Performed STD screening, Urinalysis, Hemocults and Vitals.
• Performed medical records management, including filing, organizing and scanning documents.
• Greet patients, scan/copy insurance cards.
• Verified insurances and authorizations.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.