Johnnah Garcia
Portsmouth,VA
Summary
Reliable Retail Professional experienced in customer service and retail operations. Delivered exceptional service in fast-paced environments through effective transaction management and organization. Enhanced customer experience by optimizing product zoning and ensuring efficient merchandising.
Overview
4
4
years of professional experience
Work History
Retail Associate
Wizard Bins & Auctions
Portsmouth, VA
07.2026 - Current
- Operated cash register and processed customer transactions accurately, ensuring efficient checkout process.
- Stocked shelves and replenished merchandise to maintain an organized sales floor, enhancing the customer shopping experience.
- Sorted and organized returned merchandise from Amazon, Target, and other retailers to streamline restocking process.
- Reorganized storage bins to enhance space utilization and facilitate product retrieval. to maximize space and keep products accessible.
Sales Associate
Lowe's Home Improvement
Portsmouth, VA
03.2025 - 01.2026
- Delivered excellent customer service at the paint desk by assisting shoppers with paint selection, color matching, and mixing custom paint orders to meet their project specifications
- Merchandised and stocked paint department shelves and bays while performing zoning and ensuring product availability to enhance customer satisfaction
- Prepared and tinted custom paint orders for customers while ensuring an organized and efficient workstation
- Cleaned work area by sweeping, organizing tools and supplies, and completing closing procedures to meet store standards
Taco Bell Crew Member/Cashier
BurgerBusters Inc.
Portsmouth, VA
03.2023 - 09.2024
- Managed drive-thru operations, taking orders and processing payments to ensure quick, accurate service
- Collaborated with team to handle high-volume periods and deliver consistent, efficient service
- Provided customer service by greeting guests, sanitizing tables, and keeping dining area clean and organized during peak hours
Education
High school diploma -
Manor High School
Portsmouth, VASkills
- Point of sale systems
- POS operation
- Cash management
- Product zoning
- Paint mixing
- Customer service
- Customer communication
- Inquiry resolution
- Adaptability
- Teamwork
- Time management
- Reliability
- Basic math
- Food handling procedures
- Problem-solving
- Critical thinking
- Microsoft Office
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Retail Associate
Wizard Bins & Auctions
07.2026 - Current
Sales Associate
Lowe's Home Improvement
03.2025 - 01.2026
Taco Bell Crew Member/Cashier
BurgerBusters Inc.
03.2023 - 09.2024
High school diploma -
Manor High School