Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johnnie Byrd

Okeechobee,FL

Summary

Results-driven professional with a proven ability to improve customer satisfaction and mentor teams at Home Depot. Skilled in cash management and inventory accuracy, leading to enhanced operational efficiency. Acknowledged for resolving issues effectively and promoting teamwork, creating a collaborative workplace culture.

Overview

12
12
years of professional experience

Work History

Delivery

Spark/Walmart
04.2021 - Current
  • Effectively managed responsibilities with a strong sense of personal accountability.
  • Excelled in high-pressure environments, successfully meeting tight deadlines.
  • Fostered collaboration within teams while providing necessary support and guidance.
  • Exhibited adaptability by learning quickly and embracing new technologies.
  • Communicated effectively through both verbal and written channels during daily operations.
  • Organized tasks with attention to detail, ensuring productivity across various shifts.
  • Cultivated positive relationships by demonstrating respect and a willingness to assist others.

Head Cashier

Home Depot
10.2013 - 04.2021
  • Managed daily operations of cash handling and customer transactions, ensuring accuracy and efficiency.
  • Mentored new cashiers to improve understanding of store policies and customer service techniques.
  • Implemented effective inventory management processes to enhance product availability and minimize loss.
  • Created optimized scheduling systems for staff coverage during peak business hours, boosting overall productivity.
  • Conducted regular audits of cash registers to ensure compliance with company financial standards.
  • Handled escalated customer issues with professionalism, striving for satisfactory outcomes.
  • Ensured cleanliness and organization of work areas to promote positive shopping experiences for customers.
  • Educated employees on register operations, merchandising strategies, and exceptional customer service.

Education

High School Diploma

Cornerstone Christian School
Townsend, GA
07.2004

Skills

  • Friendly demeanor
  • Teamwork and cooperation
  • Client support
  • Issue resolution
  • Effective time management
  • Reliability
  • Multitasking capabilities
  • Verbal and written communication
  • Technical skills
  • Organizational abilities

Timeline

Delivery

Spark/Walmart
04.2021 - Current

Head Cashier

Home Depot
10.2013 - 04.2021

High School Diploma

Cornerstone Christian School