Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOSHUA SANTOS

Nashville,TN

Summary

Dedicated team member with excellent communication skills and a pleasant demeanor. Capable of quickly learning and improving performance in order to meet and exceed customer demands and sales goals. Exceeding customer expectations to increase customer loyalty and retention is something I'm passionate about. Dedicated, energetic, and skilled in assisting customers with any need. With customers and employees alike, he is extremely service-oriented and professional. Computer literate Excellent written and verbal communication Customer service Outgoing and enthusiastic Computer proficiency Comfortable answering calls and good telephone etiquette Exemplary communication Friendly demeanor

Overview

4
4
years of professional experience

Work History

Delivery Driver

DoorDash
04.2023 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Customer Service Representative

JLS Engineers and Traders (India) Pvt. Ltd
11.2019 - 05.2023
  • Helped customers by answering their questions and completing their requests
  • Greeted them and gave them product information as customers entered
  • Greeted customers with a smile and offered prompt and dedicated assistance
  • Immediately informed the manager of any accidents, injuries, or unsafe working conditions.

Crew Member

Village Inn Pizza Parlor
04.2022 - 02.2023
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

Ashe County High School
West Jefferson, NC
05.2023

Skills

  • Customer Service
  • Route Management
  • Food Delivery
  • Local Delivery
  • Computer Proficiency
  • Excellent written and verbal communication
  • Friendly Demeanor

Timeline

Delivery Driver

DoorDash
04.2023 - Current

Crew Member

Village Inn Pizza Parlor
04.2022 - 02.2023

Customer Service Representative

JLS Engineers and Traders (India) Pvt. Ltd
11.2019 - 05.2023

High School Diploma -

Ashe County High School
JOSHUA SANTOS